Senior Solutions Consultant

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Cultivate and sustain robust customer relationships as a trusted partner.

• Comprehend the technical landscapes, business goals, challenges, and pain points of customers, aligning them with suitable solutions.

• Collaborate with sales colleagues on account strategies, campaign creation, and sales phases 3 through 5.

• Provide technical closure for potential opportunities.

• Exhibit expertise in End User Computing, Digital Transformation, industry trends, and competitive challenges.

• Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs).

• Convey technology vision and value propositions to executives and technical professionals.

• Facilitate meetings, product demonstrations, presentations, and technical discussions.

• Manage accounts and provide thought leadership while prioritizing customer needs.

• Articulate current product features, advantages, and competitive positioning.

• Oversee install-base whitespace and promote product expansion and adoption.

• Develop and execute strategic technical account plans for cross-platform solutions.

• Coordinate supporting resources to meet customer requirements and drive defined outcomes.

• Collaborate with Specialists, Customer Success Managers, Product Management, Support, Technical Account Managers, and Engineering teams.

• Undertake special projects as assigned by management.

• Enhance technical and professional skills while engaging in the SE community and industry events.

• Guide IT leaders through their digital transformation journeys.

• Lead technical pre-sales presentations, demos, workshops, and responses to RFPs.

• Work in tandem with Customer Success, Professional Services, and Support teams to achieve customer results.

• Present the technical and business value propositions of Digital Workspace at industry events.

• Identify new business opportunities and assist in account growth.

• Provide customer insights and industry trends to shape product direction.

⛳️ Requirements

• 5-7 years of experience in a pre-sales solution engineering role or a related customer-facing position.

• Familiarity with End User Computing is highly advantageous.

• Strong knowledge of enterprise architecture and management of Windows desktops/applications.

• Demonstrated capability to deliver engaging demos and presentations to both technical and executive audiences.

• Experience with subscription-based go-to-market strategies and customer adoption initiatives.

• Exceptional communication, problem-solving, and stakeholder management abilities.

• Bachelor's Degree or a combination of education and relevant professional experience equivalent.

• Must not require employment-based immigration sponsorship from Omnissa.

🏝️ Benefits

• Employee ownership.

• Health insurance.

• 401k with matching contributions.

• Disability insurance.

• Paid time off.

• Opportunities for growth.

• Reasonable accommodations for applicants and employees with protected disabilities.