Senior Solutions Architect

This is a fully remote position, open to applicants in Saudi Arabia.

📋 Description

• Identify and assist in defining the technical requirements and use cases of potential customers.

• Align the technical and business value propositions of Immersive Labs.

• Collaborate with the Enterprise Sales team to perform proofs of value for both new and existing clientele.

• Secure technical wins and cultivate important customer relationships.

• Serve as a security advisor during the entire technical sales process.

• Develop cyber skills programs, facilitate crisis simulations, and assess organizational risk.

• Comprehend and support customers in achieving their business goals, cybersecurity initiatives, and desired results.

• Create strategies and roadmaps aimed at enhancing cyber workforce resilience.

• Conduct regular Executive Business Reviews.

• Suggest enhancements to current programs and recommend new initiatives.

• Promote adoption and optimize the value derived from the Immersive One Platform.

• Keep abreast of emerging threats, trends, and technologies.

• Work alongside product, content, and engineering teams as the customer advocate.

• Assist customers in operationalizing and sustainably integrating Immersive One into their cybersecurity frameworks.

• Utilize platform metrics, custom reports, and insights to showcase value.

• Act as a point of escalation and primary liaison between sales, product leadership, and client accounts.

• Support the Customer Success Manager with Executive Business Reviews and high-level reporting.

• Stay engaged with customers throughout the contract to enhance their long-term cyber resilience and maturity.

⛳️ Requirements

• Minimum of 5 years of experience in an information security practitioner or solution consulting role.

• Experience in a pre-sales environment.

• Background in Customer Success is highly preferred.

• Significant experience in client-facing roles.

• Proven experience in consulting and presenting to C-level executives and technical stakeholders.

• Strong understanding of IT fundamentals, including computer hardware and software, databases, networking, security, and software development.

• In-depth knowledge of information security concepts, domains, compliance, and standards.

• Ability to articulate value and explain technical concepts in a clear and accessible manner.

• Practical experience with Windows and Linux operating systems.

• Hands-on experience with security tools such as IDS, firewalls, anti-malware solutions, and SIEM systems.

• Familiarity with public cloud environments.

• Experience in leading technical presentations for both technical and non-technical audiences.

• Industry certifications such as CISSP are desirable but not mandatory.

• Must have the right to work in the region without the need for sponsorship.

🏝️ Benefits

• Additional benefits allowance for selected pension, healthcare, and housing options.

• 25 days of annual leave.

• 2 days dedicated to volunteering.

• Half a day off for your birthday.

• Enhanced parental leave policies.

• Access to mindfulness groups.

• Coverage for critical illness.

• Opportunities for career and learning development via the platform.

• ‘Learn Anything’ fund available.

• Share options provided.

• Sales incentives in place.

• Recognition and rewards program.

• Flexible start and finish times offered.

• Option for reduced hours.

• Job sharing possibilities available.

• Remote working arrangements supported.

• Monthly social events organized.

• Sports clubs accessible to employees.

• Biannual meetings held at the EMEA headquarters.

• Regular in-person meetings conducted within the region.