Director, Solutions Engineering

This is a fully remote position, open to applicants in Texas.

📋 Description

• Interact with clients to comprehend their business goals, technical specifications, and operational challenges.

• Conduct on-site surveys, evaluations, and due diligence to collect infrastructure and whitespace specifications.

• Assist customers with RFPs, RFIs, and technical due diligence processes.

• Showcase technical solutions through presentations, workshops, demonstrations, and site visits.

• Offer technical expertise during client tours and solution demonstrations.

• Create tailored data center solutions that optimize space, power, cooling, airflow, connectivity, telecommunications, security, office space, and storage.

• Serve as the local Subject Matter Expert (SME) for campuses, focusing on whitespace design, inventory, pathways, connectivity, and capacity management.

• Generate technical documentation, proposals, and Scopes of Work that include clarifications and risk considerations.

• Conduct Service Order reviews and validation of costs.

• Collaborate with design, construction, and commercial teams to acquire pricing and delivery schedules.

• Assist in sales forecasting, pipeline cultivation, and market analysis.

• Ensure smooth transitions from sales to implementation with precise handoff documentation.

• Keep abreast of industry trends, emerging technologies, and best practices in data center design.

• Act as a resource and market expert for the product, development, design, and leadership teams.

• Collect and relay customer and sales feedback to enhance products, solutions, and go-to-market strategies.

• Undertake additional responsibilities as assigned by Management.

⛳️ Requirements

• Bachelor’s Degree in Engineering, Computer Science, or a related discipline is required.

• A minimum of 7-10 years of experience in solutions engineering or a similar field.

• At least 3-5 years in a leadership capacity.

• Experience in managing engineering teams and delivering intricate technical solutions.

• Proven experience in designing high-density data center solutions, focusing on power, cooling, airflow, and space optimization.

• Knowledge of AI and high-performance computing (HPC) environments, including GPUs and specialized processors.

• Familiarity with liquid cooling technologies and industry best practices.

• Strong grasp of data center power distribution, UPS systems, and electrical standards.

• Deep understanding of network architecture, fiber optics, and connectivity solutions.

• A solid technical foundation in engineering principles, software development, and system architecture.

• Outstanding communication and presentation abilities.

• Strong leadership and team management capabilities.

• Exceptional problem-solving and analytical skills.

• Proficient in software development methodologies, project management, and quality assurance practices.

• Familiarity with cloud computing, data center operations, networking, and cybersecurity.

• Experience with contemporary programming languages, development frameworks, and tools.

• Willingness to travel up to 30%, with potential for increased travel over time.

• Proficient with CAD tools such as AutoCAD, Visio, or similar applications.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat.

• Capability to occasionally lift or move up to 25 pounds.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Life and AD&D insurance coverage.

• Short- and long-term disability insurance.

• Paid time off.

• Employee assistance program.

• 401(k) plan with company matching.

• Comprehensive health and welfare benefits.

• Retirement benefits.

• Paid leave benefits.

• Voluntary benefits.

• Opportunities for recognition, training, and professional development.

• Competitive total compensation package.