Senior Solution Architect – Telecom Global

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Act as a reliable technical advisor and strategic partner for telecommunications carriers and enterprise clients.

• Design and architect robust carrier-grade solutions encompassing messaging, voice, identity, and fraud prevention.

• Collaborate with customer technology teams, architects, and senior leadership to pinpoint business opportunities, enhance solution adoption, and foster revenue growth.

• Gather Voice of Customer insights and convert requirements into product enhancements, solution designs, and strategic roadmap recommendations.

• Work alongside Product Management, Engineering, Sales, Business Development, and Account Management from initial concept through deployment.

• Facilitate technical discussions, solution workshops, architecture reviews, and presentations aimed at customers.

• Contribute to responses for RFIs/RFPs, solution proposals, business cases, white papers, and technical documentation.

• Serve as a bridge between customer technology teams and internal engineering teams to expedite delivery and eliminate technical obstacles.

• Provide training and enablement support for customers, sales teams, and internal stakeholders.

• Assist in expanding strategic telecommunications partnerships and increasing customer value in global markets.

⛳️ Requirements

• Over 10 years of experience in solution architecture, systems design, consulting, or technical solutioning within the telecommunications sector.

• Proven expertise in supporting carrier-grade environments.

• Extensive knowledge of telecommunications technology, including messaging, voice communications, signaling, network infrastructure, and related protocols.

• Experience collaborating with telecommunications carriers, large enterprises, or technology organizations to define and implement complex solutions.

• Ability to translate customer business challenges into commercially viable, scalable, and implementable technical solutions.

• Experience interfacing with Product Management, Engineering, Sales, Business Development, and Customer Success teams.

• Strong communication skills and stakeholder management capabilities.

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; equivalent combinations of education and relevant experience will also be considered.

• In-depth understanding of telecommunications protocols, messaging ecosystems, voice communications technologies, signaling frameworks, and carrier network architecture.

• Experience designing API-driven solutions and integrating enterprise systems with REST APIs, JSON, and modern application interfaces.

• Familiarity with cloud platforms, preferably AWS, and cloud-native architectures.

• Knowledge of microservices-based architectures, distributed systems, containerized applications, and modern integration patterns.

• Capability to architect solutions across public cloud, private cloud, and on-premises environments.

• Preferred: experience supporting major telecommunications providers such as T-Mobile, AT&T, Verizon, Bandwidth, or similar organizations.

• Preferred: experience in responding to RFIs, RFPs, and technical solution proposals.

• Preferred: knowledge of Kubernetes, Docker, CI/CD, infrastructure automation, and cloud deployment technologies.

• Preferred: familiarity with GSMA, ATIS, 3GPP, IETF, STIR/SHAKEN, and SIP.

• Preferred: experience in creating technical white papers, solution design documentation, customer-facing technical presentations, and reusable architecture artifacts.

🏝️ Benefits

• Day-one medical, dental, and vision coverage.

• Supplemental health plan options.

• Coverage for spouses, domestic partners, and eligible dependents on select plans.

• Tax-advantaged HSA and FSA accounts.

• Company-paid basic life and AD&D insurance.

• Optional voluntary life and AD&D insurance.

• Coverage for short- and long-term disability.

• Optional legal plan, pet insurance, and travel accident coverage.

• Adoption assistance and fertility planning coverage.

• Support for caregivers.

• Dependent Care FSA with possible employer match.

• Complimentary Care@Work membership.

• Up to 12 weeks of paid parental leave with gradual return eligibility.

• 401(k) plan with employer matching.

• Employee Stock Purchase Plan (ESPP).

• Resources for financial wellness.

• Career coaching services.

• Optional long-term care insurance.

• Tuition reimbursement programs.

• Flexible time off for exempt employees or paid time off for nonexempt employees.

• Up to 12 paid holidays annually.

• Commuter benefits.

• Employee discounts.

• Charitable gift matching.

• Paid volunteer time off.

• Corporate volunteer events.

• 24/7 support including professional therapy, coaching, and emotional well-being programs.

• Guided meditation and resources for physical, mental, social, and financial wellness.

• Eligibility for annual bonus plans for regular, full-time non-sales positions.

• Certain positions may qualify for long-term incentives and additional payments.