Senior Site Reliability Engineer – SRE

This is a fully remote position, open to applicants in California.

📋 Description

• Assist an Arctiq client in developing a Site Reliability Engineering (SRE) Center of Excellence.

• Create SRE standards, implement release discipline, and maintain a uniform operating model across application teams.

• Collaborate with two or three application teams per cycle and provide reusable templates for tags, Service Level Objectives (SLOs), synthetics, and dashboards.

• Define SLIs based on user journeys, along with targets, timeframes, and error-budget monitoring.

• Construct SLOs in Dynatrace as code and deliver compliance, burn-rate, and status views.

• Set up error-budget-driven paging and direct alerts through Dynatrace to ServiceNow, including runbook links.

• Execute production-readiness evaluations in delivery pipelines, encompassing synthetic tests, reliability baselines, and rollback validation.

• Advocate for blue-green releases when appropriate.

• Report DORA metrics and relate them to error-budget outcomes.

• Participate in the on-call rotation for integrated applications and resolve incidents using Dynatrace and ServiceNow.

• Conduct blameless post-incident reviews and transform findings into runbooks or backlog items.

• Convey status updates, milestones, obstacles, and next steps in straightforward language.

• Co-manage the SRE Center of Excellence, establish a golden path and standards, train team champions, and carry out error-budget evaluations.

• Create a production-ready golden path within the initial 90 days.

• Empower application teams to autonomously promote changes utilizing SRE frameworks and templates.

• Assess error budgets and SLO performance monthly with application owners.

⛳️ Requirements

• Extensive experience in SRE and reliability engineering, covering SLOs, SLIs, error budgets, production readiness, and DORA metrics.

• Practical experience with Dynatrace, including Real User Monitoring (RUM), services, synthetics, SLOs, alerting, dashboards, and distributed tracing.

• Strong grasp of CI/CD, GitLab or similar tools, Infrastructure as Code, release controls, and automated reliability assessments.

• Familiarity with Kubernetes, APIs, client-server architectures, and blue-green or comparable deployment strategies.

• In-depth knowledge of change management, incident response, on-call protocols, ServiceNow, and production troubleshooting.

• Proven experience embedding reliability practices throughout the software delivery lifecycle, from development to production.

• Demonstrated ability to lead engineering teams or SRE practices, establish standards, and promote adoption across application teams.

• Excellent communication skills, capable of collaborating with engineering, application owners, and business stakeholders.

• Results-oriented mindset with experience managing clear milestones, deliverables, ownership, and timelines.

• Availability as a contractor for a 6–9 month contract opportunity, with potential for extension.

🏝️ Benefits

• Equal opportunity employer.

• Accommodations or adjustments provided throughout the interview process and beyond.

• Inclusive work environment.