Senior Site Management Associate

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Exhibit expertise in a range of Microsoft applications (such as Word, Excel, PowerPoint, SharePoint, Lists, Forms, etc.)

• Organize and arrange both internal and external meetings

• Offer administrative assistance for clinical trials and Investigator Engagement (including data entry, troubleshooting, etc.)

• Facilitate retention initiatives by collaborating with sites to manage high-risk participants

• Provide administrative support for clinical trials, encompassing filing, signature collection, and invoice reconciliation

• Conduct document management tasks, including scanning, faxing, uploading, and maintaining eTMF activities

• Support business systems and processes related to Investigator Engagement

• Assist in internal and external meeting facilitation

• Aid in retention activities, including discussions with Medical/National Leaders or enrollment assistance

• Input Vault Clinical Enrollment Metrics data

• Compile reports and essential information for site discussions and visits

• Resolve platform issues associated with DCT/referral functionalities, including Florence and StudyTeam

• Request PO increases and assist in interactions with external customers

• Monitor diversity metrics to inform decision-making and adjustments

• Coordinate Community Outreach Requests

• Manage Investigator Engagement site visit requests across various therapeutic areas

⛳️ Requirements

• Bachelor’s degree with a minimum of 2 years of experience in clinical research

• Familiarity with Good Documentation Practices

• Proficient computer skills with experience across diverse software applications

• Proficient in English, both written and spoken.

• Exceptional attention to detail

• Strong self-management, communication, and organizational abilities

• Preferred experience in working with clinical sites and supporting patient recruitment

• Excellent problem-solving capabilities

• Ability to collaborate in a virtual team and engage with diverse cultures

• Employment with ICON is dependent on possessing the legal right to work in the country where the position is located.

🏝️ Benefits

• Competitive base salary along with performance-related incentives

• Health and wellbeing programs including medical, dental, and vision coverage where applicable

• Retirement and pension plans

• Life insurance and disability coverage

• Employee assistance programs and wellbeing resources

• Opportunities for learning and development through structured training and career pathways