Senior ServiceNow Developer – Secret Clearance

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, configure, and maintain enterprise applications and workflows on the ServiceNow platform.

• Implement and enhance ServiceNow HRSD, encompassing HR case management, Employee Center, employee workflows, and lifecycle events.

• Create SPM solutions to support demand management, project management, portfolio management, and resource planning.

• Configure WSD capabilities for workplace requests, reservations, space management, and workplace operations.

• Design and develop custom scoped applications utilizing App Engine, App Engine Studio, and ServiceNow Studio.

• Develop both client-side and server-side functionalities using JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, and Glide APIs.

• Construct automated workflows and system integrations employing Flow Designer, IntegrationHub, REST APIs, and other ServiceNow integration capabilities.

• Partner with Government stakeholders, business analysts, architects, and technical teams to convert business requirements into technical solutions.

• Apply best practices in ServiceNow development, focusing on out-of-the-box capabilities, maintainability, performance, and platform scalability.

• Diagnose complex technical issues, conduct root cause analysis, and execute corrective measures.

• Develop and implement unit tests, integration tests, and Automated Test Framework tests.

• Support Agile development tasks including sprint planning, backlog refinement, code reviews, demonstrations, and releases.

• Maintain technical documentation, solution designs, and application configuration records.

• Ensure solutions adhere to applicable DoD cybersecurity requirements and Government security policies.

• Offer technical guidance and mentorship to junior developers.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent professional experience.

• At least 7 years of software development experience, with a minimum of 5 years specifically in hands-on ServiceNow development.

• Strong development experience with ServiceNow App Engine and custom scoped applications.

• Practical implementation or development experience in at least two of HRSD, SPM, and WSD.

• Advanced proficiency in JavaScript and ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, and Glide APIs.

• Experience with Flow Designer, IntegrationHub, App Engine Studio, and ServiceNow Studio.

• Familiarity with developing REST API integrations and connecting ServiceNow with external enterprise systems.

• Comprehensive knowledge of ServiceNow platform architecture, data models, role-based access controls, and application lifecycle management.

• Background in Agile/Scrum software development methodologies.

• Strong troubleshooting, analytical, and technical documentation skills.

• Excellent written and verbal communication skills.

• Ability to work independently while effectively collaborating with distributed technical teams.

• Must be eligible to obtain and maintain a U.S. Government Secret security clearance.

• Preferred: CompTIA Security+ CE certification.

• Preferred: ServiceNow Certified System Administrator (CSA).

• Preferred: ServiceNow Certified Application Developer (CAD).

• Preferred: ServiceNow Certified Implementation Specialist (CIS).

• Preferred experience in supporting the Department of Defense, U.S. Army, Army Research Laboratory, or other Federal Government agencies.

• Preferred familiarity with DoD Risk Management Framework (RMF), Authority to Operate (ATO), and cybersecurity compliance requirements.

• Preferred experience with ServiceNow Automated Test Framework (ATF), Employee Center, Performance Analytics, and Service Portal.

• Preferred experience in supporting enterprise application modernization and legacy system migration initiatives.

• Preferred familiarity with ServiceNow ITSM, ITOM, CMDB, and platform integrations.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and continuing education.

• Flexible work arrangements and a supportive work environment.