Senior ServiceNow Developer

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Design, configure, develop, and implement both baseline and custom ServiceNow applications and enhancements.

• Build, configure, and improve ServiceNow applications, Service Catalog offerings, workflows, and Service Portal experiences.

• Develop Business Rules, Client Scripts, Script Includes, ACLs, and automate workflows.

• Collaborate with Department of State customers, business analysts, administrators, and technical teams to gather requirements and propose solutions.

• Provide technical leadership regarding ServiceNow architecture, development standards, platform capabilities, and best practices.

• Troubleshoot application issues, analyze system performance, implement improvements, and maintain platform stability across multiple instances and domains.

• Participate in sprint planning, daily stand-ups, backlog refinement, and technical reviews.

• Independently manage assigned development tasks and deliver high-quality solutions on schedule.

• Support the testing, deployment, and rollout of new ServiceNow applications and enhancements while minimizing operational disruption.

⛳️ Requirements

• Must possess an ACTIVE Secret security clearance.

• 5+ years of experience in ServiceNow Development, including work with the Service Catalog module and the creation of custom applications.

• 5+ years of experience in ServiceNow Consulting.

• 3+ years of experience in Service Portal Development.

• Ability to work independently as well as collaboratively as part of a technical team.

• Experience working across multiple instances and domains, catering to both internal and external customers.

• Employ an Agile/Scrum methodology to manage development tasks.

• Provide guidance to functional and administrative teams on design, development, and overall ServiceNow best practices.

• Confirm identity and eligibility to work in the United States upon hire.

🏝️ Benefits

• Performance-based bonuses.

• Company-sponsored training and/or certifications.

• Referral bonuses.

• Health, dental, and vision insurance.

• 401(k) retirement plan with company match.

• Paid time off (PTO) and holidays.

• Parental Leave and dependent care.

• Flexible work arrangements.

• Opportunities for professional development.

• Employee assistance and wellness programs.

• Additional incentives based on individual and company performance.