Senior ServiceNow Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, configure, and personalize ServiceNow applications.

• Develop workflows, integrations, automations, access controls, and Service Catalog solutions.

• Work collaboratively with cross-functional teams to create, develop, test, and implement solutions.

• Establish and manage ServiceNow integrations with other applications using REST APIs, SOAP APIs, Integration Hub, and various methods.

• Leverage AI developer tools like ServiceNow SDK and Fluent to expedite JavaScript, ServiceNow scripts, and configuration delivery.

• Engage in code reviews and promote knowledge sharing.

• Diagnose system issues and ensure reliability through effective design, rigorous testing, and prompt issue resolution.

• Generate and maintain technical documentation for applications, APIs, and processes.

• Stay informed on ServiceNow trends and suggest and implement system enhancements.

⛳️ Requirements

• Over 6 years of comprehensive software development lifecycle (SDLC) experience with a strong focus on JavaScript.

• Demonstrated experience as a developer beyond the ServiceNow platform.

• Extensive ServiceNow development experience, including Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and UI Pages.

• Knowledge in Workflow, Flow Designer, Integration Hub, Reporting, Database Views, and Performance Analytics.

• Familiarity with AI Control Tower, NowAssist Skill Kit, Virtual Agent, and AI Search.

• Advanced testing experience using Automated Test Framework (ATF).

• Proven expertise in designing, building, and troubleshooting ServiceNow integrations with external systems.

• Proficient in REST APIs, SOAP APIs, Integration Hub, OAuth, and Basic Auth.

• Practical experience in configuring and managing Now Assist applications.

• Experience working within Agile/Scrum project teams.

• Excellent communication, analytical, problem-solving, and collaboration skills.

• Capability to handle multiple tasks with changing priorities.

• Eligibility to obtain a Public Trust; must have resided in the United States for at least three of the last five years and pass a public trust background check.

• Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience (preferred).

• Certified Application Developer (CAD) certification (preferred).

• Certified Implementation Specialist (CIS) or related certifications (preferred).

• Proficiency in ServiceNow CMDB, Event Management, and/or Service Mapping (preferred).

• Understanding of relational database concepts (preferred).

• ITIL Foundation Certification v3 or higher, or willingness to obtain within one year (preferred).

• Proficiency with Microsoft Office Suite and SharePoint (preferred).

🏝️ Benefits

• Flexible work environment.

• Competitive 401K program with company match.

• Comprehensive and customizable health benefits.

• Collaborative teams of innovative, motivated professionals.

• Support for internal career growth through our mobility team.

• Recognition and rewards for high performance.

• Medical plan options, including some with Health Savings Accounts.

• Dental plan options.

• Vision plan.

• 401(k) plan with pre-tax and post-tax contribution options and company match.

• Full flex work weeks where possible.

• Paid time off, including vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave.

• Typically 15 days of paid leave per calendar year.

• 10 paid holidays per year.

• Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees.

• Short- and long-term disability benefits.

• Life insurance.

• Accidental death and dismemberment insurance.

• Personal accident insurance.

• Critical illness insurance.

• Business travel and accident insurance.