Senior ServiceNow Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, create, test, and implement ServiceNow applications and enhancements across various environments.

• Collaborate with product owners and stakeholders to convert requirements into technical solutions.

• Maintain and improve existing applications, prioritizing stability, performance, and compatibility with upgrades.

• Review and authorize development work to ensure compliance with platform standards and security protocols.

• Assist with platform upgrades and troubleshoot development-related issues that arise from new releases.

• Contribute to platform documentation, architectural decisions, and operational runbooks.

• Aid in diagnosing production issues and implementing sustainable corrective measures.

• Engage in change review and release governance processes.

• Design and create upgrade-safe, maintainable applications utilizing App Engine Studio, Scoped applications, and platform APIs.

• Develop role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder.

• Implement and support inbound and outbound integrations leveraging Scripted REST APIs and IntegrationHub patterns.

• Adhere to platform guardrails, naming conventions, access controls, and architectural best practices.

• Participate in sprint planning, backlog refinement, and change review processes.

• Provide mentorship to mid-level and delegated developers, review code, and promote uniform development standards.

⛳️ Requirements

• Over 5 years of practical ServiceNow development experience within enterprise or large-scale environments.

• More than 3 years of experience building and supporting custom applications using App Engine Studio.

• At least 3 years of experience working in Agile or sprint-based delivery frameworks.

• Bachelor’s degree or higher in Information Technology, Computer Science, or a related field is preferred.

• ServiceNow Certified System Administrator (CSA) certification is preferred.

• ServiceNow Certified Application Developer (CAD) certification is preferred.

• ITIL® 4 Foundation certification (or equivalent ITSM experience) is preferred.

• Strong expertise in server-side scripting, including Script Includes, Business Rules, and Scripted REST APIs.

• Advanced capability with GlideRecord, query optimization, and transactional logic.

• Familiarity with Flow Designer, including reusable actions, subflows, and orchestration patterns.

• Solid understanding of ACL design, role hierarchy, and access evaluation order.

• Experience in designing and supporting Configurable Workspace and UI Builder-based experiences.

• Knowledge of Platform Analytics, including indicators, breakdowns, and dashboards.

• Experience with REST-based integrations and data exchange utilizing JSON.

• Strong documentation abilities, including technical design notes and implementation instructions.

• Preference for candidates local to Atlanta, GA.

• Candidates working 100% remotely will also be considered.

🏝️ Benefits

• Contract duration: 3–6 months