Senior ServiceNow Consultant – Financial Services

This is a fully remote position, open to applicants in Germany.

📋 Description

• Design and set up ServiceNow modules for financial institutions, including banks and insurance companies, encompassing tables, relationships, and lifecycle attributes.

• Convert business and logical enterprise data models into technical implementations on the ServiceNow platform.

• Create and execute integrations and APIs with adjacent systems like ADOIT, Archer, and OneTrust.

• Evaluate processes to identify opportunities for automation and optimization.

• Develop effective solutions tailored to client needs.

• Lead workshops and projects from initial conception to final implementation.

• Investigate AI, GenAI, and intelligent automation solutions.

• Assume responsibility for workstreams, projects, and client relationships based on experience.

• For senior positions, facilitate architecture and design workshops.

• Directly engage with clients and collaborate with a diverse, international team.

⛳️ Requirements

• A completed degree in Business Informatics, Computer Science, Business Administration, Finance, or a related field.

• Strong experience as a ServiceNow Consultant or Architect.

• Comprehensive knowledge of the ServiceNow Common Service Data Model (CSDM).

• Familiarity with established data governance management methodologies.

• Experience in defining critical data elements and establishing quality and validation rules.

• Understanding of service data modeling, including requirements for data consistency, referential integrity, and identifier management across various systems.

• Ability to clearly communicate technical architecture decisions and unite stakeholders at management, business, and IT levels.

• Experience within the financial services sector.

• Proficient in both German and English languages.

• Willingness to be flexible and open to national and international project assignments.

• Relevant ServiceNow certifications such as CSA, CIS, CAD, or CTA are preferred but not mandatory.

🏝️ Benefits

• Personal Growth Model and Coaching & Leading approach, offering close, comprehensive support for long-term development and daily operations.

• A wide array of professional development and certification courses available through the Academy.

• Extensive AI upskilling opportunities via DataCamp and internal initiatives.

• Individual coaching sessions.

• Flexible career model and Fluid Company approach.

• Mobile Work Policy allowing you to work from home or from an office in Germany.

• Mobile Work Abroad: up to 50 days per year from EU countries, the UK, Norway, Iceland, Liechtenstein, and Switzerland.

• 30 days of annual leave.

• Additional days off for special family circumstances.

• Various sabbatical options available.

• Fixed monthly mobility budget.

• Powerdays dedicated to charitable engagement.

• Employee networks, including the Women’s Network.

• Regular employee surveys conducted by Great Place to Work.

• Company events to foster community.

• Internal fitness groups promoting health and wellness.

• Corporate benefits program available for employees.

• Fair and attractive compensation package that includes fixed and performance-based components.

• Regular salary reviews based on external benchmark studies.

• Monetary discounts available through EGYM Wellpass.

• Exclusive discounts for corporate shopping.

• Participation in the Employee Stock Ownership Plan (ESOP).