Senior Service Account Executive – Controls & Building Automation

This is a fully remote position, open to applicants in Kentucky, +2 more states.

📋 Description

• Cultivate and sustain strategic relationships with current customers to promote service agreement renewals, facilitate project work, and provide outstanding service value.

• Discover, evaluate, and secure new business prospects for controls service, building automation enhancements, retrofits, system optimization initiatives, and related solutions.

• Act as the primary contact and trusted advisor for existing customer accounts.

• Analyze customer operational challenges and create customized solutions that enhance system performance, reliability, energy efficiency, and occupant comfort.

• Generate and oversee a steady sales pipeline to meet or surpass annual revenue and profitability goals.

• Assist in the design, testing, and implementation of new services, including the application of AI/ML and innovative software tools.

• Work collaboratively with operations, engineering, estimating, and project management teams to develop solutions and present competitive proposals.

• Prepare, present, negotiate, and finalize service agreements, maintenance contracts, system upgrades, and retrofit opportunities.

• Retain ownership of customer relationships throughout the project lifecycle, before, during, and after project execution.

• Leverage digital tools, building data, and system analytics to pinpoint pull-through work and proactive customer solutions.

• Create multi-year customer agreements and strategic account plans.

• Monitor market trends, competitor activities, and emerging technologies in the controls and building automation sector.

• Carry out other responsibilities as assigned.

⛳️ Requirements

• Bachelor's degree in Business, Engineering, Construction Management, Mechanical Systems, or a related field; equivalent experience will be considered.

• At least seven (7) years of experience in controls service sales, building automation systems, energy services, facility optimization, or a related technical sales environment.

• Proven experience in developing and managing customer accounts, service contracts, and recurring revenue opportunities.

• In-depth knowledge of Building Automation Systems (BAS), Direct Digital Controls (DDC), HVAC controls, and facility systems.

• Experience in selling service agreements, controls upgrades, retrofits, energy optimization solutions, or similar technical service offerings.

• Capability to identify customer needs, formulate strategic solutions, and convey value to decision-makers and facility stakeholders.

• Strong consultative and solution-selling abilities with a history of meeting or exceeding sales targets.

• Experience in developing proposals, scopes of work, estimates, and customer presentations.

• Ability to establish credibility with facility directors, building owners, maintenance managers, and operational leadership teams.

• Excellent verbal, written, and presentation skills.

• Proficiency in managing multiple priorities while maintaining strong customer relationships.

• Valid Driver's License in good standing, issued by resident state, is required.

• Travel is necessary.

• Experience with or competing against leading controls providers such as Johnson Controls, Siemens, Honeywell, Trane, Carrier, or similar organizations is highly preferred.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Performance incentives

• Bonuses

• Commissions

• Equity

• People-oriented insurance, investment, and incentive plans