Senior Salesforce Developer – Release Management Specialist

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee the onboarding process for new DTC customer project teams utilizing the Salesforce platform.

• Facilitate design reviews with tenant application teams to ensure adherence to Salesforce best practices, DOT security protocols, and tenant coexistence.

• Execute deployments and production releases through GitHub and GitActions.

• Manage tenant application operations and maintenance tasks that require advanced administration, including SSO configuration, certificate updates, custom domain administration, reestablishing connected services post-sandbox refreshes, Data Loader activities, and coordination with the network team.

• Assist with Incident Response activities in alignment with contractual SLAs.

• Engage in a 24x7x365 on-call Incident Response rotation.

• Attend daily client status meetings, team standups, weekly and bi-weekly tenant customer calls, and other operational discussions.

• Take part in platform ATO renewal evaluations and mid-year adjustments.

• Conduct technical design assessments with Salesforce architects.

• Develop policy and procedure documentation and oversee the DTC Governance Library.

• Propose and spearhead implementations that enhance DTC operations and tools.

• Offer solution consultation, design and code evaluations, CI/CD execution, incident response, advanced system administration, platform services, adherence to technology and security standards, as well as technical briefings for federal agency stakeholders.

⛳️ Requirements

• Minimum of 3 years of experience as a Salesforce Developer, with expertise in both declarative and programmatic development and troubleshooting.

• Proficient in writing and analyzing Apex, Lightning Web Components, YAML, and other coding languages relevant to enterprise Salesforce environments.

• Familiarity with Mulesoft and pipeline management.

• At least 3 years of experience in executing Salesforce deployments and managing CI/CD pipelines using GitHub for source control.

• Current Salesforce Certified Administrator and Platform Developer certifications, with a Trailblazer profile link.

• Must be a US Citizen or Green Card holder.

• Eligible to obtain a federal government public trust clearance.

• Must reside in the United States.

• Willingness to support work hours within the US Eastern time zone between 8 am and 6 pm.

• Availability for occasional after-hours assistance for P1/P2 incident responses and scheduled deployments.

• Must be able to partake in a 24x7 on-call rotation.

• Preferred: Salesforce Advanced Administrator, Consultant, and/or Architect certifications.

• Preferred: Experience in enterprise data governance, cloud-based data warehousing, and/or Salesforce Data 360.

• Preferred: Experience in building and deploying Agentforce agents.

• Preferred: 3 years of Salesforce consultation experience, including fit analysis, requirements mapping, and high-level solution architecture.

• Preferred: Understanding of OmniStudio, its components, and relevant use cases.

• Preferred: Knowledge of Salesforce CRM data models and tools for Platform, Sales Cloud, Service Cloud, Public Sector Solutions, Experience Cloud, CRM Analytics, and associated add-ons.

• Preferred: Familiarity with Salesforce AppExchange utilities, Docusign, and Own.

• Preferred: Strong critical thinking, attention to detail, problem-solving skills, clear communication, and polished written deliverables.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations for disabled veterans, individuals with disabilities, and those with sincerely held religious beliefs.

• Confidential support for accommodations.

• ICF benefits offerings as referenced under the Transparency in Coverage Act.