Senior Salesforce Developer – Release Management Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the onboarding process for new DTC customer project teams onto the Salesforce platform.

• Facilitate design reviews with tenant application teams to ensure adherence to Salesforce best practices, DOT security protocols, and compatibility with other tenants.

• Execute deployments and production releases for tenant application teams utilizing GitHub and GitActions.

• Manage O&M cases that require advanced administration, including SSO configuration, certificate rotation, custom domain management, reestablishment of connected services post-sandbox refreshes, Data Loader tasks, and coordination with the network team.

• Assist with Incident Response activities in line with contractual SLAs.

• Take part in a 24x7x365 on-call Incident Response rotation.

• Engage in daily client status meetings, daily team standups, weekly and bi-weekly tenant customer calls, and other operational discussions.

• Assist in platform ATO renewal evaluations and mid-year updates.

• Conduct technical design assessments alongside Salesforce architects.

• Draft policy and procedural documentation based on Salesforce best practices and oversee the DTC Governance Library.

• Propose and lead initiatives aimed at enhancing DTC operations and toolsets.

• Deliver solution consultation, design/code evaluations, CI/CD execution, Incident Response, and advanced system administration support.

• Aid in the establishment of new platform services, technology standards, security protocols, and technical briefings for federal agency stakeholders.

• Collaborate with technical teams, government Program & Contract personnel, and executives in this client-facing position.

⛳️ Requirements

• Minimum of 3 years of experience as a Salesforce Developer.

• Expertise in both declarative and programmatic Salesforce development and troubleshooting.

• Proficient in writing/analyzing Apex, Lightning Web Components, YAML, and other programming languages prevalent in enterprise Salesforce environments.

• Familiarity with Mulesoft and pipeline management.

• At least 3 years of experience in executing deployments and managing CI/CD pipelines using Salesforce and GitHub as source control.

• Valid Salesforce Certified Administrator and Platform Developer certifications; Trailblazer profile link is mandatory.

• US Citizenship or Green Card required.

• Capability to obtain a federal government public trust clearance.

• Must reside in the United States.

• Availability to support work hours in the US Eastern time zone between 8 am and 6 pm.

• Willingness to provide occasional after-hours support for P1/P2 incident response and scheduled deployment tasks.

• Ability to participate in a 24x7 on-call rotation.

• Preferred: Active Salesforce Advanced Administrator, Consultant, and/or Architect certifications.

• Preferred: Experience with enterprise data governance, cloud-based data warehousing technologies, and/or Salesforce Data 360.

• Preferred: Experience in building and deploying Agentforce agents.

• Preferred: 3 years of experience providing Salesforce consultation to clients concerning fit analysis, requirements mapping, and high-level solution architecture.

• Preferred: Understanding of OmniStudio and its components as well as use cases.

• Preferred: Fundamental knowledge of Salesforce CRM data models and tools for Platform, Sales Cloud, Service Cloud, Public Sector Solutions, Experience Cloud, CRM Analytics, and other CRM add-ons.

• Preferred: Familiarity with Salesforce AppExchange utilities, Docusign, and Own.

• Demonstrated critical thinking, attention to detail, problem-solving skills, clear communication, and ability to produce polished written deliverables.

🏝️ Benefits

• Compensation/participation in the 24x7x365 on-call Incident Response rotation.

• Commitment to equal opportunity employment.

• Provision of reasonable accommodations for disabled veterans, individuals with disabilities, and those with sincerely held religious beliefs.

• Information about benefit offerings provided in accordance with the Transparency in Benefits Coverage Act.