Senior Salesforce CPQ Business Systems Analyst – Techno-Functional

This is a fully remote position, open to applicants in India.

📋 Description

• Lead the design and implementation of intricate Quote-to-Cash transformation projects.

• Convert SaaS subscription frameworks, multi-product bundles, and data workflows into scalable configurations and integration specifications for Salesforce CPQ.

• Map and enhance the comprehensive sales journey, encompassing account creation/validation, opportunity management, quote generation, contract finalization, and order confirmation.

• Design and sustain complex bundle structures, subscription/term-based pricing models, renewal logic, and product/validation rules in the Quote Line Editor.

• Develop workflows for account creation and approval processes.

• Configure territory and user assignments based on geographic location, revenue, and employee count.

• Establish integration specifications between Salesforce CPQ, Informatica MDM, MuleSoft, Boomi, and downstream invoicing systems.

• Define integration requirements for account validation, enrichment, and deduplication between Salesforce and Informatica MDM.

• Address discrepancies between third-party data and existing MDM records.

• Write SOQL queries to analyze data models, troubleshoot configuration edge cases, and validate data migration/enrichment pipelines.

• Assist in evaluating and implementing native AI capabilities, such as Salesforce Agentforce and its sub-agents.

• Draft comprehensive user stories, process flow diagrams, and acceptance criteria.

• Collaborate with offshore development teams to facilitate sprint execution.

⛳️ Requirements

• Over 8 years of experience within the Salesforce ecosystem, including a minimum of 4 years focused on Salesforce CPQ (SteelBrick) implementation and business analysis.

• Proficient in Salesforce CPQ configurations, including complex product rules, pricing waterfalls, price rules, and subscription management.

• Familiarity with enterprise integration patterns, REST/SOAP APIs, and tools such as MuleSoft, Boomi, or Informatica MDM.

• Capability to write SOQL queries, comprehend APEX data structures, and grasp complex object relationships within Salesforce.

• Extensive functional knowledge of Quote-to-Cash processes, SaaS billing models, and contract lifecycle workflows.

• Experience or strong foundational knowledge of Salesforce Agentforce and AI agent configurations.

• Candidates must have personally configured Salesforce CPQ.

• Candidates must possess practical, hands-on experience in developing AI agents.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and continuous learning.

• Flexible working hours and remote work options.

• Comprehensive health and wellness benefits.

• Supportive and inclusive company culture.