Senior Salesforce Business Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and uphold RACI matrices for all business systems.

• Evaluate and oversee system usage to boost adoption, enhance utilization, and maximize value.

• Serve as the product owner for essential business systems, overseeing roadmaps, feature prioritization, and lifecycle management.

• Take responsibility for validating new system assessments and acquisitions.

• Spearhead ideation, development, and implementation of AI use cases.

• Oversee integrations and provide advanced configurations/support.

• Partner with business leaders to synchronize system strategies with organizational objectives and create integrated roadmaps.

• Execute system-driven solutions to streamline business processes, enhance efficiency, and minimize manual tasks.

• Generate and sustain documentation of system data flows, business processes, and configurations.

• Set and enforce standards and procedures for managing system configurations.

⛳️ Requirements

• Bachelor's degree in Information Systems, Business Administration, or a related discipline.

• Solid understanding of enterprise business systems, including CRM, ERP, and HRIS.

• Proven experience in leading and managing a G&A and Finance system tech stack, featuring Netsuite, Zone Billing, and HiBob.

• Strong grasp of AI capabilities and tools for developing complex AI solutions.

• Experience in designing, implementing, and supporting enterprise-level business systems.

• Demonstrated expertise with system integrations and middleware technologies.

• Exceptional analytical, problem-solving, and process optimization abilities.

• Strong communication, collaboration, and stakeholder management skills.

• Capacity to manage multiple projects and priorities within a dynamic environment.

• Experience in business process mapping and documentation.

• Knowledge of principles and best practices for system configuration management.

• Ability to define and advocate for best practices in system usage and administration.

• Familiarity with databases, APIs, and cloud-based platforms.

• Project management competencies, including planning, execution, and risk management.

🏝️ Benefits

• Performance bonus.

• Comprehensive benefits package.

• Additional applicable incentive compensation plans.

• An inclusive and supportive work environment.

• AI-assisted hiring opt-out without affecting consideration.