Senior Salesforce Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Design, develop, and enhance scalable Salesforce solutions utilizing Flows, custom objects, page layouts, reports, dashboards, and configurations.

• Act as a Salesforce subject matter expert regarding best practices, governance, security, and scalability.

• Collaborate with Sales, Customer Success, Marketing, and Operations teams to convert business requirements into effective Salesforce solutions.

• Assess Salesforce features and releases, leading adoption initiatives when beneficial.

• Oversee Salesforce projects from requirements gathering and solution design to implementation and deployment.

• Provide support and maintenance for integrations, APIs, and middleware systems.

• Ensure data quality through validation rules, deduplication strategies, and governance processes.

• Generate system documentation, process maps, configuration notes, and training materials.

• Create and conduct Salesforce user training sessions.

• Collaborate with security and compliance teams to ensure data protection and access controls are in place.

• Mentor and assist junior administrators and team members.

⛳️ Requirements

• Bachelor’s degree or equivalent practical experience.

• 4–6 years of experience in Salesforce Administration.

• Background in supporting Salesforce within medium to large organizations.

• Salesforce Advanced Administrator or Platform App Builder certification is required.

• Practical experience with Sales Cloud, Service Cloud, and Experience Cloud.

• Strong knowledge of user access, permission sets, sharing rules, and security models.

• Experience in supporting system integrations and API configurations.

• In-depth, hands-on experience managing Salesforce, including automation, security models, and data governance.

• Solid understanding of converting business processes into system designs.

• Proven track record of troubleshooting complex issues and delivering scalable solutions.

• Experience in managing integrations, APIs, and third-party applications.

• Excellent communication skills for conveying technical concepts to non-technical stakeholders.

• Strong problem-solving, documentation, and project management abilities.

• Collaborative mindset and comfort working across various teams.

• Nice to have: Degree in Computer Science or a related field.

• Nice to have: 2+ years of Salesforce CPQ experience.

• Nice to have: 2+ years of Experience Cloud experience.

• Nice to have: Familiarity with Salesforce DevOps tools like Gearset or Copado.

🏝️ Benefits

• Hybrid work model.

• Leave entitlements.

• Recently introduced hospitalization/caregiving leave options.

• Paid parental leave (Maternity, Paternity, & Adoption).

• Group Health Insurance coverage.

• Accidental Insurance.

• Tax-saving reimbursements.

• Provident Fund (PF) contributions.

• Casual work environment.

• Company events and celebrations.

• Performance achievement awards.

• Referral bonus program.

• Opportunities for Learning & Development.