Salesforce Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and maintain Salesforce Sales Cloud, Service Cloud, and associated applications

• Configure and support custom objects, fields, page layouts, record types, validation rules, and permissions

• Develop and uphold Salesforce Flows, approval processes, and automation solutions

• Manage user access, profiles, permission sets, roles, and sharing rules

• Create and sustain reports, dashboards, and analytics

• Execute data imports, exports, cleansing, deduplication, and data quality monitoring

• Gather business requirements and convert them into Salesforce solutions

• Assist with integrations involving external systems and third-party applications

• Diagnose issues, pinpoint root causes, and apply resolutions

• Engage in testing, release management, and deployment activities

• Ensure adherence to Salesforce best practices, governance, security, and compliance standards

• Deliver end-user training, documentation, and continuous support

⛳️ Requirements

• Minimum of 3 years of Salesforce Administration experience for Salesforce Administrator

• Minimum of 5 years of Salesforce Administration experience for Senior Salesforce Administrator

• In-depth knowledge of Salesforce platform configuration and administration

• Practical experience with Salesforce Flows

• Practical experience with Reports & Dashboards

• Practical experience with Security Model and Permission Sets

• Practical experience with Data Loader and Data Management Tools

• Practical experience with Change Sets and Deployment Processes

• Practical experience with Sales Cloud and Service Cloud

• Strong analytical and problem-solving abilities

• Exceptional communication and stakeholder management abilities

• Capability to work independently and juggle multiple priorities

• Willingness to work during EST/ET hours and collaborate with teams based in the U.S.

🏝️ Benefits

• Competitive salary and performance-based bonuses

• Comprehensive health, dental, and vision insurance

• Flexible work hours and remote work options

• Professional development opportunities and training

• Generous vacation and paid time off policy