Senior Sales Executive – AWS

This is a fully remote position, open to applicants in Texas.

📋 Description

• Propel growth by acquiring new clients through the sale of Amazon Connect, conversational AI, and agentic AI professional and managed services.

• Manage the complete sales process for identifying, engaging, and securing new enterprise customers.

• Focus on organizations that are modernizing their contact centers, transforming customer service, enhancing self-service, and utilizing AI technologies.

• Articulate the business value of Amazon Connect and AWS AI functionalities, including Amazon Q in Connect and AI agents.

• Identify, engage, penetrate, and secure new enterprise accounts.

• Cultivate a pipeline through outbound prospecting, executive outreach, account mapping, partnerships, events, and referrals.

• Establish relationships with senior leaders in Customer Experience (CX), Customer Service, Contact Centers, Technology, Digital, Data & AI, and Operations.

• Identify business challenges and craft solutions related to CX, cost savings, automation, revenue enhancement, and transformation.

• Collaborate with solution architects, consultants, delivery leaders, and AWS experts on solutions, demonstrations, proposals, business cases, and executive presentations.

• Coordinate internal and customer stakeholders throughout complex transformation sales cycles.

• Differentiate TTEC Digital from competitors in CX, CCaaS, AI, cloud, and services.

• Meet new-logo acquisition targets while ensuring accurate pipeline management, opportunity strategies, closing plans, and forecasts.

• Research and prioritize new commercial and enterprise accounts.

• Develop strategies for account entry and identify whitespace, buying centers, influencers, champions, and economic buyers.

• Conduct executive discovery sessions and generate interest in conversational AI, agentic AI, and customer service automation.

• Progress opportunities from qualification through solution development, negotiation, and closing.

• Monitor competitors and market trends to adjust account and territory strategies accordingly.

⛳️ Requirements

• Over 5 years of experience in enterprise technology, cloud, SaaS, CCaaS, CX, AI, or professional services sales.

• Demonstrated new-logo hunter with a proven history of personally acquiring and closing enterprise clients.

• Consistent performance in meeting or exceeding ambitious sales targets.

• Proven ability to self-generate pipeline without relying mainly on inbound leads, existing accounts, or partners.

• Experience in selling complex technology transformation solutions worth six to seven figures.

• Background in selling to Contact Center, CX, Digital, Technology, Data & AI, or Operations sectors.

• Familiarity with selling Amazon Connect, AWS, CCaaS, conversational AI, contact center technology, cloud transformation, or related solutions.

• Capability to create demand among customers who may not yet be assessing these solutions.

• Ability to establish trust and credibility with senior business and technology executives.

• Proven consultative and value-selling capabilities.

• Capacity to independently formulate territory, account, and opportunity strategies.

• Strong competitive selling, negotiation, communication, and closing skills.

🏝️ Benefits

• Annual incentive program.

• Comprehensive medical, dental, and vision benefits.

• Tax-advantaged healthcare accounts.

• Financial and income protection benefits.

• Paid time off (PTO).

• Wellness time off.