Senior Sales Engineer

This is a fully remote position, open to applicants in Germany.

📋 Description

• Act as a reliable customer advisor concerning the value and technical dimensions of Axon's devices and cloud software solutions.

• Assist sales initiatives throughout the DACH region by delivering technical presentations, engaging in architecture design discussions, managing competitive displacement, participating in PoC projects, responding to RFPs/RFIs, demonstrating solutions, and conducting technical workshops.

• Aid the transition of sales opportunities into successful implementation by Professional Services and/or partners.

• Conduct research, network, and brainstorm to establish yourself as the regional expert for solution opportunities, product roadmap development, and thought leadership.

• Promote and articulate Axon’s technical and business value propositions at industry events.

• Acquire comprehensive technical knowledge of Axon products along with domain expertise.

• Record customer feature requests and issues, providing feedback to sales and product management teams.

• Assist with product testing and evaluations.

• Carry out customer site assessments focusing on technology infrastructure.

• Share industry, technical, and product knowledge with customers and colleagues.

• Actively plan to mitigate pre- and post-sales challenges, thereby reducing time to revenue.

• Facilitate and influence product enhancements and the deployment of evidence capture devices and digital evidence management solutions for public safety agencies.

⛳️ Requirements

• A natural and enthusiastic inclination towards technology, with the ability to convey its value through engaging and contextualized narratives to individuals from diverse backgrounds.

• Confidence in taking ownership and professionally guiding customers to successful outcomes with Axon solutions.

• A self-starter who can identify tasks that require ownership and knows when to collaborate.

• A Bachelor's Degree, ideally in Computer Science or Engineering, or equivalent professional experience.

• Willingness to travel extensively (70%), including some international trips.

• A valid Passport and a clean Driving License.

• Over 8 years of experience as a Sales Engineer, Systems Engineer, Network Engineer, or in a related field.

• Knowledge and practical experience in one or more areas such as Digital Video, Mobile communications, IP Engineering, IP security, Embedded Systems, IAM, or SaaS.

• Strong understanding of CCTV systems, Video Management Systems (VMS), network technologies, and the IP stack, including TCP/IP, DNS, DHCP, VLANs, firewalls, VPN gateways, and proxies.

• High level of technical knowledge regarding computing infrastructure components, data centers, and system support.

• Experience in data integration and analysis.

• Familiarity with large-scale Infrastructure-as-a-Service platforms like Amazon AWS, Microsoft Azure, or OpenStack.

• Demonstrated project management experience for successful Proof of Concepts (PoCs).

• Native German fluency and excellent English language skills.

• Proven track record of adding value as a global team member.

• Evidence of effective remote and independent work.

• Knowledge and experience with implementing and managing relational database solutions, particularly Microsoft/Azure SQL, is an advantage.

• Practical knowledge of SAN technologies like EMC and HP 3Par is also advantageous.

🏝️ Benefits

• Competitive salary package.

• Generous holiday allowance.

• Private healthcare allowance.

• Access to Learning & Development programs.

• Fun and engaging team events.