Sales Engineer

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Prepare and present customized demonstrations that illustrate how CoLab resolves customer challenges and adds value.

• Collaborate with Account Executives and Customer Success Managers on intricate mechanical design and engineering scenarios.

• Gain a deep understanding of customer workflows, challenges, and business objectives.

• Align customer workflows with CoLab's offerings and propose enhanced methods of operation.

• Advise clients and prospects on AI opportunities within mechanical engineering.

• Collaborate with Product Managers on new product developments.

• Communicate customer insights to the Product team.

• Educate cross-functional teams on engineering-related subjects.

• Work alongside Sales, Customer Success, Marketing, and Product teams to enhance go-to-market strategies and customer experiences.

• Guide end users and executives through CoLab’s innovative operational methods.

• Position CoLab effectively during initial discussions and throughout the sales process.

• Conduct evaluations with prospective customers.

• Convey business value, ROI, and impact to both technical and non-technical stakeholders.

• Assist with customer onboarding and facilitate transitions to customer success.

⛳️ Requirements

• Extensive industry experience in automotive, aerospace, heavy machinery, medical devices, or other complex mechanical fields.

• Proficient in delivering presentations in front of a whiteboard and in C-level boardroom settings.

• Capable of translating engineering challenges into business results.

• Experienced in cross-functional collaboration with Sales, Product, Marketing, and Customer Success teams.

• Excellent communication skills with the ability to adapt technical discussions for diverse audiences.

• Skilled in managing multiple strategic and tactical initiatives simultaneously.

• In-depth knowledge and experience with CAD/PLM tools.

• Ability to understand use cases and showcase industry domain expertise.

• Proficient in simplifying complex topics into easily understandable information.

• Background in mechanical engineering.

• Practical experience in product development, engineering processes, and design.

• Team-oriented with a sense of ownership.

• Competent in building trust and strong relationships with customers and internal stakeholders.

• Exceptional communication and presentation abilities.

• Capable of creating content, conducting demonstrations, and independently meeting tight deadlines.

• Previous experience as a solutions or sales engineer is advantageous.

🏝️ Benefits

• Executive stock options package.

• Canada: Comprehensive health and benefits package.

• Canada: Unlimited paid vacation.

• Canada: RRSP matching.

• USA: Health and dental insurance fully covered for employees.

• USA: Unlimited PTO.

• Flexibility to work remotely from any location within Canada or the USA.

• Quarterly team or company in-person gatherings.

• Opportunities for travel to strategic customer sites.

• Attendance at industry conferences.