Senior Sales Compensation Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Administer designated sales compensation plans in CaptivateIQ, encompassing SE and SE Leadership, Channel and Channel Leadership, Overlay, MBO-based plans, and various special incentive programs.

• Assist in the monthly and quarterly commission processing, which includes validation of payouts, conducting audit checks, and performing reconciliations.

• Maintain and update compensation guidelines, plan logic, participant information, crediting, quotas, hierarchies, and payout calculations within CaptivateIQ.

• Review and verify commissionable data, such as bookings, attainment, crediting, splits, hierarchy assignments, quotas, and eligibility for plans.

• Investigate and address compensation-related inquiries, disputes, and exceptions.

• Collaborate with Sales, Finance, Payroll, RevOps, HR, and Sales Leadership to resolve issues related to compensation.

• Assist with the issuance, tracking, and documentation of compensation plans.

• Maintain detailed documentation of plan rules, processes, exceptions, approvals, and standard operating procedures.

• Support compensation reporting tasks, including payout summaries, attainment reporting, inquiry tracking, and ad hoc analysis.

• Identify opportunities for process enhancements, automation, and control improvements.

• Provide backup support across various compensation plan areas and engage in cross-training initiatives.

• Assist in the annual and mid-year rollouts of compensation plans, including plan testing and communication strategies.

⛳️ Requirements

• A minimum of 3 years of practical experience with CaptivateIQ is mandatory.

• At least 5 years of experience in sales compensation, finance, revenue operations, sales operations, payroll, or a related analytical position.

• Proven experience in administering compensation plans, validating payouts, developing compensation logic, and investigating commission-related inquiries.

• Proficient in Excel or Google Sheets, including utilization of formulas, lookups, pivot tables, and data validation.

• Experience with large data sets and conducting detailed reconciliations is essential.

• Strong analytical, problem-solving, and organizational abilities are required.

• High level of attention to detail and a dedication to accuracy.

• Capable of managing multiple priorities and deadlines, particularly during month-end, quarter-end, and year-end periods.

• Excellent written and verbal communication skills, including the ability to draft compensation plan documents.

• Proficient in clearly explaining compensation calculations and policies to non-technical audiences.

• Comfortable working collaboratively with stakeholders across Sales, Finance, Payroll, RevOps, HR, and leadership.

• Familiarity with Salesforce or other CRM systems is advantageous.

• Knowledge of SaaS sales compensation plans, including AE, SDR/BDR, SE, Channel, Overlay, and leadership plans.

• Experience in supporting MBOs, SPIFFs, one-off incentive plans, or special compensation programs.

• Familiarity with reporting or BI tools such as Tableau, Looker, Power BI, or similar platforms.

• Basic knowledge of SQL or experience with data querying is a plus.

• Previous experience in improving or optimizing compensation processes within CaptivateIQ is preferred.

🏝️ Benefits

• Opportunity to work remotely.

• Reimbursement for office setup expenses.

• Unlimited paid time off (PTO).

• Paid holidays and sick leave.

• Comprehensive health, vision, and dental insurance.

• Life insurance and short- and long-term disability coverage.

• Standard benefits package and equity options.

• Potential for merit increases based on individual or company performance, length of service, and other discretionary criteria.