Sales Executive – CCAAS Solutions

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Drive business revenue by acquiring new clients and expanding existing accounts.

• Partner with Business Development Associates to pinpoint strategic targets and create opportunities.

• Establish and maintain corporate partnerships with Microsoft to enhance revenue and mutual benefits.

• Formulate joint target-account strategies and marketing initiatives that lead to new business.

• Cultivate relationships with Microsoft leadership and sales representatives.

• Investigate social media platforms to uncover strategic sales opportunities.

• Perform client opportunity assessments and proactively create account plans.

• Develop presentations that highlight TTEC Digital’s distinctive selling points.

• Create Statements of Work (SOWs) and Requests for Proposals (RFPs) that adhere to set margin guidelines.

• Leverage feedback from clients, prospects, and partners to broaden account offerings.

• Enhance account value by expanding services within existing accounts.

• Deliver renewal and new-business proposals to client decision-makers.

• Collaborate with the PMO and Practice to facilitate successful client implementations.

• Work alongside Client Account Managers to ensure exceptional client satisfaction.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Management Information Systems (MIS), or relevant field experience.

• Certification in customer experience (CX) related Microsoft disciplines or possess the knowledge to achieve certification.

• Proven experience working directly with Microsoft to assist in client discussions.

• A minimum of 5 years of experience utilizing relevant Microsoft technologies in a sales context.

• At least 3 years of experience leading bidding and deal teams.

• 3 years of experience collaborating with Microsoft across various commercial teams.

• Strong interpersonal skills coupled with integrity and honesty.

• A positive, results-driven, and solution-oriented mindset.

• Ability to earn credibility and provide leadership to clients and the sales team.

• Capability to understand and convey technical concepts at all organizational levels.

• Proficiency in assessing customer challenges and pain points.

• Strong consultative selling and negotiation abilities.

• Competence to work independently as well as collaboratively within a team.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for professional development and advancement.

• Collaborative work environment with a focus on innovation.