Senior Risk Prevention Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and implement fraud strategies utilizing transaction data, machine learning, and analytics to minimize losses while enhancing customer experience.

• Oversee and refine fraud strategies to balance risk management with customer satisfaction.

• Manage Risk Analytics tasks, projects, service level agreements (SLAs), turnaround times, and ensure high output quality.

• Address complex service escalations from calls and collaborate with internal partners to resolve issues.

• Track client fraud trends and suggest procedural enhancements to maintain operational efficiency.

• Act as a subject matter expert in fraud for incident responses, investigations, and client presentations.

• Utilize advanced analytics to address business challenges that affect current or future strategies.

• Foster productive relationships with both internal stakeholders and external vendors.

• Generate BI reports for senior leadership, boards, and regulatory examiners.

• Collaborate with assigned clients to facilitate effective fraud mitigation through calls and emails.

• Leverage business, analytical, and technical knowledge to develop cross-functional solution strategies.

• Clearly present recommendations to colleagues, peer reviewers, and mid-to-upper management.

• Use visual aids to elucidate analytical findings for non-technical audiences.

• Supervise department workflow to ensure that time-sensitive tasks are completed to standards.

• Counsel internal contacts on sensitive issues, client procedures, and product enhancements.

• Manage process documentation and communications with both internal and external stakeholders.

• Identify high-quality data sources to address business inquiries and support testing or exploratory analysis.

• Integrate, transform, and cleanse data from diverse sources.

• Advise clients and staff on fraud prevention measures, formulate rules, construct custom solutions, and monitor designated client groups.

• Recognize fraud-related risk exposure and establish necessary mitigation strategies.

• Assess portfolio performance, identify trends, conduct root-cause analyses, and develop data-driven fraud defenses.

• Partner with internal teams to advocate for fraud and risk initiatives on behalf of clients.

• Report identified risks to the relevant team or management.

• Manage, monitor, and report on work-area risks, including those related to Information Security.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's degree in Business, Statistics, Mathematics, Computer Science, Engineering, Economics, or a related field, or an equivalent combination of education and experience required.

• A minimum of seven (7) years in the financial services sector is required.

• At least seven (7) years of professional experience in risk analytics, fraud mitigation, and/or fraud services is required.

• Experience with Fraud Detection Work Center (FDWC) and/or FDR systems is required.

• Familiarity with fraud orchestration and decisioning tools (e.g., DefenseEdge, Falcon, Advance Defense, Fraud Navigator) is preferred.

• Extensive experience in fraud detection strategies, rules tuning, and fraud modeling.

• Knowledge of payments processing systems is preferred.

• Strong analytical and problem-solving abilities.

• Proficient in SQL with the capability to analyze large, complex datasets and derive actionable insights.

• Strong understanding of fraud metrics, forecasting techniques, and the trade-offs between false positives and true fraud.

• Excellent problem-solving skills with the ability to distill complex data into actionable insights.

• Effective communication skills to convey technical matters clearly and concisely to team members and financial institutions.

• Project management experience is preferred.

• Ability to work independently and make sound risk decisions during overnight hours while managing escalations and time-sensitive fraud situations effectively.

• Must be available to work a fixed overnight schedule from Monday to Friday, 10:00 PM to 7:00 AM Eastern Time.

• This position is not eligible for sponsorship at this time.

🏝️ Benefits

• Competitive wages.

• Medical with telemedicine options.

• Dental and Vision coverage.

• Basic and Optional Life Insurance.

• Paid Time Off (PTO).

• Maternity, Parental, and Family Care leave.

• Community Volunteer Time Off.

• 12 Paid Holidays.

• Company Paid Disability Insurance.

• 401k plan with employer matching.

• Health Savings Accounts (HSA) with company contributions.

• Flexible Spending Accounts (FSA).

• Supplemental Insurance options.

• Mental Health and Well-being support through an Employee Assistance Program (EAP).

• Tuition Reimbursement programs.

• Wellness initiatives.

• Remote-first, flexible working environment.