Governance Administration Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and maintain tasking tickets, aggregate tickets, generate trend data, metrics, and reports related to tickets, assist with categorization and assignment, and manage high-priority tasking coordination.

• Manage scheduling and attendance of workgroup and cross-functional meetings, document meeting minutes, and track action items in Confluence.

• Evaluate platform usage, infrastructure, and resources; perform capacity analyses and coordinate resource allocation with engineers.

• Engage in operational strategic planning, identify potential risks, establish resource allocation priorities, and propose enhancements.

• Liaise with Engineering, Security, Compliance, and Operations stakeholders to pinpoint dependencies, ownership, risks, blockers, and necessary actions.

• Assist in project management by updating schedules, monitoring task statuses, providing updates to stakeholders, and creating briefings and presentations.

• Supervise Governance Operations administrative functions and occasionally lead supply chain assessment initiatives.

• Produce service-level, service-objective, availability, and capacity reports, including infrastructure acquisition analysis for the Silo for Research product.

• Manage budgets and financial oversight for operational projects; anticipate resource requirements and align spending with business goals.

• Collaborate with senior leadership to identify roadmap components, assign tickets, and coordinate effort estimates and tasking suggestions.

• Formulate and implement Governance Operations policies and procedures to enhance efficiency, mitigate risk, and ensure compliance.

• Monitor mandatory compliance training, track completion, follow up on overdue training, maintain records, and support escalation processes.

• Execute other responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Operations Management, Information Technology, Cybersecurity, or a related field preferred, or equivalent experience.

• 3+ years of relevant professional experience in administrative support, operations, governance, compliance, program coordination, or similar roles.

• Demonstrated experience in an administrative support capacity with proven authority in independent decision-making and resource management.

• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or equivalent software.

• Strong written and verbal communication abilities.

• Excellent organizational and time management skills.

• Attention to detail and precision in all tasks.

• Strong analytical and problem-solving capabilities, along with the ability to work autonomously.

• Experience collaborating with senior leadership to coordinate tasking and analyze resource allocation.

• Experience in budgeting and financial management, particularly concerning operational projects.

• Must be a US Citizen.

• Subject to successful completion of a background investigation.

• Familiarity with Jira, Confluence, or similar ticketing and documentation systems is highly desirable, including ticket tracking, dashboards, sprint boards, reporting, and workflow coordination.

• Experience in cybersecurity, compliance, GRC, audit support, security operations, or IT operations is preferred.

• Experience in supporting onboarding, offboarding, access requests, training tracking, compliance evidence management, or governance-related workflows is preferred.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Flexible PTO

• 401(k) program

• Stock options