Senior RevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of Salesforce configuration, the release process, user access, and associated GTM integrations.

• Ensure the integrity of CRM data with safeguards that minimize errors.

• Oversee license management and vendor renewals.

• Update the Salesforce manual and RevOps SOPs while providing training for new employees.

• Manage the logic surrounding ARR and bookings for new business, upsells, downsells, churn, and renewals.

• Maintain consistency across agreements, opportunities, and invoices.

• Conduct checks on closed deals and billing in collaboration with Finance.

• Resolve errors at their origin and establish preventive measures.

• Audit invoices, monitor and pursue overdue payments, and generate quarterly commission and quota reports.

• Take ownership of the quarterly sales analytics package, CRO report, forecast, and pipeline coverage.

• Track funnel conversion rates, clarify deal movements, and ensure accurate attribution with Marketing.

• Query ClickHouse daily, trace metrics back to their origins, and draft specifications for model modifications.

• Document definitions of metrics and implement data quality checks.

• Create leadership dashboards and phase out unused ones.

• Provide insights, figures, and ownership assignments in analyses.

• Utilize coding agents such as Claude Code and Codex for queries, scripts, and Salesforce automation, ensuring the accuracy of their outputs.

• Automate checks for invoices and payments, CRM maintenance, deal-risk alerts, and call analyses.

• Measure the hours saved and errors averted.

• Act as the sole RevOps liaison for Sales, Customer Success, Marketing, Finance, and Product teams.

• Convert requests into actionable tasks with designated owners, deadlines, and success metrics.

⛳️ Requirements

• 4-6+ years of experience in RevOps, Sales Ops, or GTM systems within B2B SaaS.

• Hands-on administration experience with a live Salesforce organization.

• Proficient in SQL and comfortable working within a modeled data warehouse (including layers, lineage, and single definitions per metric).

• Comprehensive understanding of the B2B SaaS revenue cycle: funnel, pipeline, forecasting, ARR, churn, and renewals.

• Experience managing financial aspects: contracts, invoicing, collections, and maintaining synchronization with the CRM.

• Demonstrable experience in building with AI agents: a project you developed that others utilize.

• Proficient in English with the ability to provide clear written updates proactively.

• Salesforce Administrator or Advanced Administrator certification is preferred.

• Familiarity with ClickHouse or other columnar warehouses, as well as any BI tools, is advantageous.

• Experience in Salesforce development (Apex, triggers, API) is a plus.

• Knowledge of Gong, Clay, Lemlist, or other workflow automation tools is beneficial.

• Experience with billing, CPQ, or accounting systems is desirable.

• Experience with HubSpot to Salesforce migration is a plus.

• Familiarity with attribution or Customer Success health score data is advantageous.

• Background in a Martech or analytics company is a plus.

• Ability to work across EST-PST time zones.

• Fluent in English (speaking, writing, reading).

🏝️ Benefits

• Remote-first work environment.

• 20 working days of paid time off (PTO) annually.

• Observance of US holidays plus additional days off.

• Reimbursement for professional development expenses.