Senior RevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of Salesforce configuration, release processes, user access, and associated GTM integrations.

• Ensure CRM data quality with safeguards that prevent errors.

• Oversee licenses and vendor renewal processes.

• Maintain the Salesforce manual and RevOps Standard Operating Procedures (SOPs), while training new employees.

• Manage the logic for Annual Recurring Revenue (ARR) and bookings related to new business, upsells, downsells, churn, and renewals.

• Ensure consistency in agreements, opportunities, and invoices.

• Conduct closed-deal and billing verifications in collaboration with Finance.

• Identify and rectify errors at the source, implementing preventative measures.

• Audit invoices, monitor and pursue unpaid invoices, and compile quarterly commission and quota reports.

• Produce the quarterly sales analytics package, Chief Revenue Officer (CRO) report, forecasts, and pipeline coverage.

• Analyze funnel conversion rates and clarify reasons for deal progression, stagnation, or setbacks.

• Ensure accurate attribution in collaboration with Marketing.

• Execute daily queries in ClickHouse, trace data back to its source, and draft specifications for model modifications.

• Document metric definitions and implement data quality checks.

• Create leadership dashboards and phase out unused dashboards.

• Conclude analyses with actionable recommendations, metrics, and designated owners.

• Utilize coding agents like Claude Code and Codex for queries, scripts, and Salesforce automation, verifying their results.

• Automate checks for invoices and payments, maintain CRM hygiene, alert on deal risks, and analyze calls.

• Measure hours saved and errors mitigated.

• Act as the primary RevOps contact for Sales, Customer Success (CS), Marketing, Finance, and Product teams.

• Transform requests into actionable tasks complete with an owner, deadline, and success criteria.

⛳️ Requirements

• 4-6+ years of experience in RevOps, Sales Operations, or GTM systems within the B2B SaaS sector.

• Hands-on experience managing a live Salesforce organization.

• Proficiency in SQL and familiarity with a modeled data warehouse (including layers, lineage, and single definitions for metrics).

• Extensive understanding of the B2B SaaS revenue cycle, including funnel, pipeline, forecasting, ARR, churn, and renewals.

• Experience managing contracts, invoicing, and collections in alignment with CRM systems.

• Evidence of building solutions using AI agents: products that others utilize.

• Proficient in English with the ability to provide clear written updates without prompting.

• Preferred: Salesforce Administrator or Advanced Administrator certification.

• Preferred: Experience with ClickHouse or other columnar data warehouses and any BI tools.

• Preferred: Salesforce development skills (Apex, triggers, API).

• Preferred: Familiarity with Gong, Clay, Lemlist, or workflow automation tools.

• Preferred: Experience with billing, Configure Price Quote (CPQ), or accounting systems.

• Preferred: Background in HubSpot to Salesforce migration.

• Preferred: Knowledge of attribution or Customer Success health score data.

• Preferred: Experience with martech or analytics companies.

🏝️ Benefits

• Remote-first work environment.

• 20 days of paid time off (PTO) per year.

• Observance of US holidays along with additional days off.

• Reimbursement for professional development expenses.