Senior RevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of Salesforce configuration, release processes, user access, and associated integrations.

• Ensure the quality of CRM data by implementing guardrails that prevent errors.

• Oversee licenses and vendor renewals.

• Update the Salesforce manual and RevOps SOPs while training new employees.

• Manage ARR and bookings logic for new business, upsells, downsells, churn, and renewals.

• Maintain consistency in agreements, opportunities, and invoices.

• Conduct closed-deals and billing checks in collaboration with Finance.

• Identify and rectify errors at their source while establishing preventative controls.

• Audit invoices, track and follow up on unpaid invoices, and prepare quarterly commission and quota reports.

• Own the quarterly sales analytics pack, CRO report, forecast, and pipeline coverage, including inputs for CS renewal.

• Monitor funnel conversion and provide insights on why deals progress, stall, or fail to close.

• Ensure accurate attribution with Marketing.

• Query ClickHouse on a daily basis, trace numbers back to their source, and draft specifications for model alterations.

• Document metric definitions and implement data quality checks.

• Develop leadership dashboards and phase out obsolete dashboards.

• Conclude each analysis with a recommendation, associated metrics, and designated ownership.

• Utilize coding agents like Claude Code and Codex for queries, scripts, and Salesforce automation, ensuring their accuracy.

• Automate processes for invoice and payment checks, CRM maintenance, deal-risk alerts, and call analysis.

• Track hours saved and errors mitigated.

• Act as the primary RevOps liaison for Sales, CS, Marketing, Finance, and Product teams.

• Transform requests into actionable tasks with assigned ownership, deadlines, and success metrics.

⛳️ Requirements

• 4-6+ years of experience in RevOps, Sales Ops, or GTM systems within the B2B SaaS sector.

• Hands-on experience as an administrator of a live Salesforce organization.

• Proficient in SQL.

• Familiarity with modeled warehouses, including layers, lineage, and having one definition per metric.

• Comprehensive understanding of the B2B SaaS revenue cycle: funnel, pipeline, forecasting, ARR, churn, and renewals.

• Experience managing contracts, invoicing, and collections in synchronization with the CRM.

• Evidence of building solutions with AI agents: delivering a product that others utilize.

• Fluent in English with the ability to provide clear written updates proactively.

• Salesforce Administrator or Advanced Administrator certification is a plus.

• Knowledge of dbt is advantageous.

• Experience with ClickHouse or other columnar warehouses, along with any BI tools.

• Proficiency in Salesforce development, including Apex, triggers, and API.

• Familiarity with Gong, Clay, Lemlist, or workflow automation tools.

• Experience with billing, CPQ, or accounting systems.

• Involvement in HubSpot to Salesforce migration.

• Understanding of attribution or customer success health score data.

• Background in a Martech or analytics company.

🏝️ Benefits

• Remote-first work environment.

• 20 days of paid time off (PTO) each year.

• Observance of US holidays and additional time off.

• Reimbursement for professional development expenses.