Senior RevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the configuration of Salesforce, oversee the release process, user access, and related integrations.

• Ensure CRM data integrity by implementing guardrails to prevent errors.

• Oversee license management and vendor contract renewals.

• Update and maintain the Salesforce manual and RevOps SOPs, as well as provide training for new employees.

• Take ownership of ARR and bookings logic, including new business, upselling, downselling, churn, and renewals.

• Ensure consistency in agreements, opportunities, and invoices.

• Collaborate with Finance to conduct closed-deals and billing audits.

• Resolve issues at their origin and implement controls to avert future occurrences.

• Audit invoices, monitor and pursue unpaid invoices, and prepare quarterly commission and quota reports.

• Responsible for the quarterly sales analytics package, CRO report, forecast, and pipeline coverage.

• Track funnel conversion rates, clarify deal movements, and ensure accurate attribution with Marketing.

• Execute daily queries in ClickHouse, trace data back to its source, and draft specifications for model modifications.

• Document metric definitions and incorporate data quality checks.

• Develop leadership dashboards, retire obsolete dashboards, and offer recommendations supported by data and responsible parties.

• Utilize coding agents such as Claude Code and Codex for queries, scripts, and Salesforce automation, validating their outputs.

• Automate invoice and payment verifications, CRM cleanliness, deal-risk notifications, and call analysis.

• Measure time saved and errors prevented.

• Act as the primary RevOps contact for Sales, CS, Marketing, Finance, and Product teams.

• Convert requests into actionable tasks with assigned owners, deadlines, and success metrics.

⛳️ Requirements

• 4-6+ years of experience in RevOps, Sales Ops, or GTM systems within a B2B SaaS environment.

• Hands-on experience administering a live Salesforce organization.

• Proficient in SQL and comfortable navigating a modeled warehouse (layers, lineage, one definition per metric).

• Comprehensive understanding of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, and renewals.

• Experience managing the financial aspects: contracts, invoicing, collections, ensuring synchronization with the CRM.

• Demonstrated ability to build with AI agents: examples of projects deployed that are utilized by others.

• Fluent in English with the ability to provide clear written updates proactively.

• Availability to work in EST-PST time zones.

• Preferred: Salesforce Administrator or Advanced Administrator certification.

• Familiarity with ClickHouse or another columnar warehouse, along with any BI tools.

• Experience in Salesforce development (Apex, triggers, API).

• Knowledge of tools such as Gong, Clay, Lemlist, or workflow automation platforms.

• Background in billing, CPQ, or accounting systems.

• Experience with HubSpot to Salesforce migration.

• Understanding of attribution or customer success health score data.

• Background in martech or analytics companies.

🏝️ Benefits

• Remote-first work environment.

• 20 working days of paid time off (PTO) annually.

• Observance of US holidays plus additional days off.

• Reimbursement for professional development opportunities.