Senior RevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of Salesforce configurations, release processes, user access, and associated GTM integrations.

• Ensure the quality of CRM data by implementing guardrails to prevent inaccuracies.

• Oversee license management and vendor renewals.

• Update and maintain the Salesforce manual, RevOps SOPs, and provide training for new employees.

• Manage the logic for ARR and bookings concerning new business, upsells, downsells, churn, and renewals.

• Ensure consistency in agreements, opportunities, and invoices.

• Conduct closed-deal and billing audits in collaboration with Finance.

• Resolve errors at their origin and establish controls to avert future occurrences.

• Review invoices, monitor unpaid invoices, and generate quarterly commission and quota reports.

• Take ownership of the quarterly sales analytics package, CRO report, forecasts, and pipeline coverage, including inputs for CS renewals.

• Monitor funnel conversion rates and provide insights on why deals progress, stall, or fall through.

• Maintain precise attribution in collaboration with Marketing.

• Perform daily queries on ClickHouse, trace data back to their origins, and draft specifications for model adjustments.

• Document definitions of metrics and implement data quality checks.

• Create leadership dashboards while phasing out unused ones.

• Conclude analyses with actionable recommendations, numerical insights, and designated ownership.

• Utilize Claude Code, Codex, and other coding agents for queries, scripts, and Salesforce automation, ensuring the accuracy of their outputs.

• Streamline processes for invoice and payment checks, CRM hygiene, deal-risk alerts, and call analysis through automation.

• Assess hours saved and errors prevented.

• Act as the sole RevOps point of contact for Sales, CS, Marketing, Finance, and Product teams.

• Transform requests into actionable tasks with assigned ownership, deadlines, and success metrics.

⛳️ Requirements

• 4-6+ years of experience in RevOps, Sales Ops, or GTM systems within the B2B SaaS sector.

• Hands-on experience managing a live Salesforce organization.

• Proficient in SQL.

• Comfortable working within a modeled warehouse, including understanding layers, lineage, and establishing a single definition for each metric.

• Comprehensive understanding of the B2B SaaS revenue cycle, including funnel, pipeline, forecast, ARR, churn, and renewals.

• Experience in managing contracts, invoicing, and collections while ensuring synchronization with the CRM.

• Evidence of creating something with AI agents that others utilize.

• Proficient in English.

• Ability to provide clear written updates proactively.

• Salesforce Administrator or Advanced Administrator certification is preferred.

• Familiarity with ClickHouse or another columnar warehouse is an advantage.

• Experience with BI tools is a plus.

• Knowledge of Salesforce development, including Apex, triggers, and API, is beneficial.

• Familiarity with tools such as Gong, Clay, Lemlist, or workflow automation tools is advantageous.

• Experience with billing, CPQ, or accounting systems is a bonus.

• Experience in migrating from HubSpot to Salesforce is a plus.

• Background in attribution or CS health score data is a plus.

• Experience in a Martech or analytics company is advantageous.

🏝️ Benefits

• Remote-first work environment.

• 20 days of paid time off per year.

• Observance of US holidays and additional days off.

• Reimbursement for professional development.