Senior RevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of Salesforce configuration, release processes, user access, and associated GTM integrations.

• Ensure CRM data integrity by implementing guardrails and managing licenses along with vendor renewals.

• Update and maintain the Salesforce manual and RevOps SOPs, and provide training for new hires.

• Oversee ARR and bookings logic for new business, upselling, downselling, churn, and renewals.

• Ensure consistency in agreements, opportunities, and invoices.

• Collaborate with Finance to conduct closed-deals and billing checks.

• Identify and rectify errors at their source while implementing controls to prevent future occurrences.

• Audit invoices, manage outstanding payments, and prepare quarterly commission and quota reports.

• Manage the quarterly sales analytics package, CRO report, forecasts, and pipeline coverage.

• Monitor funnel conversion rates and provide explanations for deal movements, stalls, and slippage.

• Ensure accurate attribution in collaboration with Marketing.

• Perform daily queries in ClickHouse, trace numbers back to their sources, and draft specifications for model changes.

• Document metric definitions and incorporate data quality checks.

• Create leadership dashboards while retiring those that are no longer in use.

• Conclude analyses with actionable recommendations, metrics, and designated owners.

• Utilize Claude Code and Codex for queries, scripts, and Salesforce automation, validating their outputs.

• Automate processes for invoice and payment checks, CRM hygiene, deal-risk alerts, and call analyses.

• Assess hours saved and errors averted through automation.

• Act as the primary RevOps contact for Sales, Customer Success, Marketing, Finance, and Product teams.

• Transform requests into actionable tasks with assigned owners, deadlines, and success metrics.

⛳️ Requirements

• 4-6+ years of experience in RevOps, Sales Ops, or GTM systems within the B2B SaaS sector.

• Proficient in administering a live Salesforce organization.

• Strong SQL skills and comfort with modeled data warehouses, including understanding layers, lineage, and ensuring a single definition per metric.

• Comprehensive knowledge of the B2B SaaS revenue cycle, encompassing funnel management, pipeline dynamics, forecasting, ARR, churn, and renewals.

• Experience managing contracts, invoicing, and collections aligned with the CRM system.

• Evidence of deploying AI agents: delivering a product that is actively used by others.

• Excellent English proficiency with clear written communication skills.

• Salesforce Administrator or Advanced Administrator certification is advantageous.

• Familiarity with ClickHouse or another columnar data warehouse is a plus.

• Experience with BI tools is an asset.

• Salesforce development experience, including Apex, triggers, or API usage, is beneficial.

• Familiarity with Gong, Clay, Lemlist, or workflow automation tools is a plus.

• Experience in billing, CPQ, or accounting systems is advantageous.

• Experience migrating from HubSpot to Salesforce is a plus.

• Background in attribution or CS health score data is beneficial.

• Experience in a Martech or analytics company is a plus.

• Ability to work within EST-PST time zones.

• Proficient in English (speaking, writing, and reading).

🏝️ Benefits

• Remote-first work environment.

• 20 days of paid time off annually.

• Observance of US holidays along with additional time off.

• Reimbursement for professional development expenses.