Senior RevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of Salesforce configuration, the release process, and user access, along with integrations such as Gong, Clay, Lemlist, enrichment, e-signature, and lead routing.

• Ensure CRM data remains accurate by implementing guardrails to prevent errors.

• Oversee licenses and manage vendor renewals.

• Maintain the Salesforce manual and RevOps standard operating procedures (SOPs) while training new employees.

• Responsible for the logic surrounding Annual Recurring Revenue (ARR) and bookings for new business, upselling, downselling, churn, and renewals.

• Ensure consistency in agreements, opportunities, and invoices.

• Collaborate with Finance to conduct checks on closed deals and billing.

• Identify and rectify errors at their source, implementing controls to avert future occurrences.

• Audit invoices, monitor unpaid invoices, and compile quarterly commission and quota reports.

• Manage the quarterly sales analytics package, Chief Revenue Officer (CRO) report, forecasts, and pipeline coverage, including inputs for customer success (CS) renewals.

• Track funnel conversion rates and provide insights on deal progression, stalling, or slippage.

• Ensure accurate attribution in collaboration with the Marketing team.

• Conduct daily queries in ClickHouse, trace numbers back to their sources, and draft specifications for model adjustments.

• Document definitions of metrics and incorporate data quality checks.

• Develop leadership dashboards while phasing out obsolete dashboards.

• Conclude every analysis with a clear recommendation, associated metrics, and an accountable owner.

• Utilize Claude Code and Codex for queries, scripts, and Salesforce automation, ensuring the accuracy of their outputs.

• Automate checks for invoices and payments, CRM maintenance, deal-risk alerts, and call analysis.

• Measure hours saved and errors avoided through automation.

• Act as the primary RevOps contact for Sales, Customer Success, Marketing, Finance, and Product teams.

• Transform each request into a task with an assigned owner, a deadline, and defined success metrics.

⛳️ Requirements

• 4-6+ years of experience in RevOps, Sales Ops, or Go-To-Market (GTM) systems within B2B SaaS, including hands-on administration of an active Salesforce organization.

• Proficient in SQL and comfortable working within a modeled data warehouse (including layers, lineage, and singular definitions for each metric).

• Extensive understanding of the B2B SaaS revenue cycle, including funnel, pipeline, forecasting, ARR, churn, and renewals.

• Experience managing financial aspects such as contracts, invoicing, and collections, ensuring synchronization with the CRM.

• Demonstrated ability to build with AI agents, showcasing a product that others utilize.

• Fluent in English with the ability to provide clear written updates proactively.

• Salesforce Administrator or Advanced Administrator certification is a plus.

• Familiarity with ClickHouse or another columnar data warehouse, as well as any business intelligence (BI) tools.

• Experience in Salesforce development, including Apex, triggers, and API usage.

• Knowledge of Gong, Clay, Lemlist, or workflow automation tools.

• Understanding of billing, Configure Price Quote (CPQ), or accounting systems.

• Experience with HubSpot to Salesforce migration.

• Familiarity with attribution or Customer Success health score data.

• Background in a marketing technology or analytics company.

🏝️ Benefits

• Remote-first work environment.

• Strong product/market fit with a marketing data product for enterprises based in the US.

• 20 working days of paid time off (PTO) annually.

• Observance of US holidays along with additional days off.

• Reimbursement for professional development.