Senior RevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage Salesforce configuration, release processes, user access, and associated GTM integrations.

• Ensure the quality of CRM data with safeguards to prevent errors.

• Oversee license management and vendor renewals.

• Update and maintain the Salesforce manual and RevOps standard operating procedures (SOPs), as well as train new employees.

• Take responsibility for ARR and bookings logic related to new business, upsells, downsells, churn, and renewals.

• Ensure consistency across agreements, opportunities, and invoices.

• Conduct closed-deal and billing checks in collaboration with Finance.

• Identify and rectify errors at the source while implementing controls to avert future occurrences.

• Audit invoices, monitor and follow up on unpaid invoices, and compile quarterly commission and quota reports.

• Lead the preparation of the quarterly sales analytics package, CRO report, forecast, and pipeline coverage.

• Monitor funnel conversion rates and provide explanations for deal progression, stalls, or losses.

• Ensure accurate attribution in collaboration with Marketing.

• Perform daily queries in ClickHouse, trace metrics back to their origins, and draft specifications for model adjustments.

• Document metric definitions and incorporate data quality checks.

• Create leadership dashboards and phase out unused dashboards.

• Offer recommendations, figures, and ownership assignments for various analyses.

• Utilize coding agents like Claude Code and Codex for queries, scripts, and Salesforce automation while verifying their results.

• Automate checks for invoices and payments, CRM hygiene, deal-risk alerts, and call analyses.

• Quantify saved hours and errors prevented.

• Act as the primary RevOps liaison for Sales, Customer Success, Marketing, Finance, and Product teams.

• Transform requests into actionable tasks with assigned owners, deadlines, and success metrics.

⛳️ Requirements

• 4-6+ years of experience in RevOps, Sales Operations, or GTM systems within the B2B SaaS sector.

• Hands-on administration experience with a live Salesforce organization.

• Proficient in SQL with comfort in a structured data warehouse (including layers, lineage, and singular definitions for metrics).

• Comprehensive understanding of the B2B SaaS revenue cycle, including funnel management, pipeline tracking, forecasting, ARR, churn, and renewals.

• Proven experience managing financial aspects such as contracts, invoicing, and collections, ensuring alignment with the CRM.

• Demonstrable experience utilizing AI agents in a practical context: examples of successful implementations.

• Proficient in English with the ability to provide clear written updates proactively.

• Salesforce Administrator or Advanced Administrator certification is preferable.

• Familiarity with ClickHouse or other columnar data warehouses, as well as any BI tools, is advantageous.

• Experience in Salesforce development (Apex, triggers, API) is a plus.

• Knowledge of Gong, Clay, Lemlist, or other workflow automation tools is beneficial.

• Experience with billing, CPQ, or accounting systems is desirable.

• Experience with HubSpot to Salesforce migration is a plus.

• Familiarity with attribution or customer success health score data is beneficial.

• Background in a Martech or analytics company is advantageous.

🏝️ Benefits

• Remote-first work environment.

• 20 working days of paid time off (PTO) annually.

• Observance of US holidays and additional days off.

• Reimbursement for professional development expenses.