Senior Revenue Operations Manager

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Take full ownership of HubSpot and the go-to-market technology stack, which encompasses lifecycle stages and fields, data quality, integrations, advertising-platform conversion syncing, tool access, and associated costs.

• Establish Marketing and Sales processes, including MQL and SQL criteria, scoring methodologies, ideal-customer filters, routing, follow-up SLAs, and speed-to-lead tracking mechanisms.

• Monitor lead sources, customer acquisition costs, and channel payback; provide recommendations for monthly spending allocations.

• Generate weekly pipeline reports, track stage conversion rates, maintain the forecasting model, and analyze both wins and losses.

• Facilitate collaboration between Sales and Customer Success by capturing post-sale insights, highlighting customer health and usage signals, and tracking opportunities for expansion.

• Lead the RevOps improvement roadmap, prioritizing systems and process enhancements.

• Develop and implement AI-enabled workflows aimed at automating repetitive go-to-market tasks while ensuring output accuracy and value.

• Execute approved growth strategies with department heads and oversee their adoption and outcomes.

• Propose growth and investment priorities based on anticipated impact, speed of results, risks, and trade-offs.

• Collaborate closely with the Co-CEO and department heads in a hands-on capacity without managing direct reports.

⛳️ Requirements

• Over 5 years of experience in Revenue Operations, with direct responsibility for systems and processes across the customer lifecycle.

• Proficient in English at a C1 level with exceptional executive communication abilities.

• Proven experience in building or significantly enhancing RevOps systems and processes (0-1 and 1-n), from problem identification through to implementation.

• In-depth hands-on expertise with HubSpot, including lifecycle configuration, data governance, integrations, and automation.

• Strong commercial acumen and ability to work independently.

• Advanced hands-on experience with AI and automation, including the development and deployment of workflows, as well as validating their accuracy and results.

• Prior experience in a startup or lean team environment is advantageous.

• Direct sales or customer-facing experience is a plus.

• Familiarity with Clay, Zapier/Make/n8n, and advertising conversion integrations is beneficial.

🏝️ Benefits

• 100% remote work, permanently.

• Competitive salary with performance reviews every six months.

• Performance-based bonuses.

• Comprehensive global health insurance, which includes medical, dental, vision, mental health, and routine care.

• Paid holidays, vacation days, sick leave, and family care days.

• Family-friendly policies, including parental leave and flexible support options.

• A culture focused on growth, ownership, well-being, and continuous learning.