Revenue Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee monthly and quarterly commission calculations for customer-facing teams, guaranteeing precision and timely payouts.

• Keep compensation plan documents, quota assignments, and crediting rules updated in the compensation tool.

• Administer monthly reviews of sales data for CRM information that influences compensation payouts.

• Collaborate with Finance and Payroll to confirm payouts, reconcile bookings with closed-won data, and address discrepancies.

• Address inquiries from representatives and managers regarding commission statements.

• Investigate and resolve disputes related to crediting, split requests, and plan exceptions.

• Develop and maintain reports for attainment, accelerators, and payout forecasting.

• Ensure availability of audit-ready documentation for SOX or internal compliance reviews when necessary.

• Offer backup support for the deal desk, including the creation and review of quotes.

• Assist in structuring non-standard deals within pricing and discount parameters.

• Evaluate deals for policy adherence and alert deal desk leadership to potential risks.

• Identify recurring deal patterns and insights to streamline pricing or processes.

• Discover opportunities to automate manual compensation and quoting workflows.

• Create dashboards and reports in CRM and compensation tools for visibility into attainment and deal health.

• Contribute to the creation of documentation, training materials, and enhancements to Revenue Operations processes.

⛳️ Requirements

• 2–4 years of experience in Revenue Operations, Sales Operations, Sales Compensation, Finance, or a related analytical role (preferably in B2B SaaS).

• Strong skills in Excel or Google Sheets, including lookups, pivot tables, and multi-step modeling.

• Practical experience with Salesforce or a similar CRM system.

• Exceptional attention to detail and the ability to work accurately in high-stakes situations.

• Excellent written and verbal communication skills, capable of explaining complex calculations to non-technical audiences.

• Good judgment and discretion when dealing with confidential compensation information.

• Experience with a CPQ tool such as Salesforce CPQ or Zuora is preferred.

• Understanding of SaaS metrics and revenue recognition concepts (ARR, TCV, ACV, bookings vs. billings) is preferred.

• Background in supporting a deal desk or managing pricing and approval workflows is preferred.

🏝️ Benefits

• 5% variable bonus based on both company and individual performance.

• Commitment to equal opportunity and a diversity-focused workplace.