Senior Revenue Operations Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Act as a reliable operations partner to AMER sales leaders, offering insights and recommendations that drive revenue growth and enhance business performance.

• Oversee the regional forecasting process for new business, expansion, and renewals; challenge assumptions, pinpoint risks and opportunities, and enhance forecast precision.

• Evaluate pipeline coverage, creation, conversion, deal progression, and sales productivity to discern trends and propose actions to bridge performance gaps.

• Promote pipeline hygiene and CRM data integrity through transparent reporting, consistent follow-up, and accountability with sales managers and representatives.

• Develop, construct, and sustain dashboards and reports that encompass performance, pipeline health, and priority actions.

• Prepare analyses and succinct business narratives for monthly and quarterly business reviews, transforming findings into actionable recommendations for leadership.

• Collaborate with Sales, Marketing, Customer Success, Finance, and global Revenue Operations on metrics, reporting, and regional priorities.

• Assist in territory and account planning, target setting, and coverage analysis.

• Create and implement AI-driven workflows and automation to minimize manual reporting, enhance data quality, and streamline sales operations.

• Utilize Gong and Claude to extract deal insights, facilitate pipeline reviews, and expedite analysis; validate AI-generated results.

• Aid in the standardization of processes, reporting, and tools, including integration initiatives and change management.

⛳️ Requirements

• Over 5 years of experience in Sales Operations, Revenue Operations, business operations, or a related analytical position, with experience supporting B2B sales teams.

• Background in managing sales forecasting, pipeline analysis, and performance reporting within a SaaS or recurring revenue environment.

• Exceptional analytical capabilities and advanced expertise in Excel or Google Sheets, including building models and converting complex data into actionable insights.

• Proficient in Salesforce, encompassing opportunity management, data quality, and reporting.

• Experience with annual planning, territory design, sales capacity modeling, and sales compensation.

• Proven ability to collaborate with sales leaders and cross-functional stakeholders to address operational challenges and influence decisions.

• Excellent written and verbal communication skills, capable of clearly presenting findings to both technical and business audiences.

• Competence in managing competing priorities, taking ownership of deliverables, and navigating through ambiguity effectively.

🏝️ Benefits

• Eligibility for equity.

• Flexible options for working from home, an office, or a collaborative space.

• Opportunities for collaboration, complex problem-solving, and achieving key milestones.

• Reasonable accommodations provided upon request.