Hubspot, Revenue Systems Lead

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take ownership of HubSpot as the primary commercial system of record for Crux, encompassing objects, pipelines, properties, permissions, integrations, and data quality.

• Evaluate and optimize the existing HubSpot setup by eliminating unnecessary fields, workflows, and workarounds.

• Establish data models and processes for new products and business lines.

• Convert commercial deal processes into system requirements and data capture mechanisms.

• Develop AI agents and automations for enrichment, data hygiene, deal and listing updates, routing, and alerts.

• Create AI-enhanced tools such as deal summaries, pipeline reviews, and self-service answers for commercial teams.

• Design the future-state architecture that interconnects HubSpot, Omni, and internal tools.

• Collaborate with AI-Native Operations and Product teams on tooling, overseeing requirements and outcomes.

• Provide training and support to commercial teams while adjusting system design in response to user adoption.

• Keep documentation updated for system processes and architecture.

⛳️ Requirements

• 4–8 years of professional experience in revenue operations, sales operations, or business systems roles.

• Practical experience in HubSpot administration, including custom objects and associations, various pipelines, workflows, properties, permissions, reports, and dashboards.

• Familiarity with HubSpot APIs and integrations.

• Experience with data warehouses, BI tools like Omni, and automation platforms such as Zapier, n8n, or Clay.

• Proven experience in deploying functional AI systems using tools like Claude or ChatGPT in conjunction with APIs and automation platforms.

• Ability to discern where AI can provide value and where it may complicate processes.

• Skill in scoping problems and gathering requirements effectively.

• Capability to bridge communication between commercial, technical, and finance stakeholders, producing clear written specifications.

• Background in a high-growth startup environment.

• Track record of driving adoption and managing change.

• Strong sense of ownership and a commitment to documenting work and completing projects.

🏝️ Benefits

• Remote-first operating model: work from anywhere in the US and Canada.

• Optional offices located in DC, NYC, and SF.

• Access to optional co-working spaces.

• Biannual company-wide team offsite events.

• Company-wide bonus linked to revenue targets.

• Stock options available.

• Healthcare coverage: 100% of employee premiums on Aetna plans nationwide and Kaiser plans in Washington and California; 80% of dependent premiums covered.

• Dental and vision insurance: 100% of employee premiums and 80% of dependent premiums covered.

• Support for family formation and fertility.

• Parental leave policy: 16 weeks for birthing parents and 12 weeks for non-birthing parents.

• 10 holidays observed annually.

• 20 paid vacation days per year.

• 401(k) account fees subsidized by Crux.