RevOps Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main point of contact for clients

• Spearhead initiatives within the revenue engine

• Perform audits on Salesforce and HubSpot CRM systems to ensure data accuracy, actionable insights, and operational efficiency

• Design and enhance CRM processes and workflows

• Serve as the CRM administrator for various RevOps, Sales, and Marketing teams, as well as for customers when needed

• Collaborate with stakeholders to optimize productivity-enhancing tools and systems

• Conduct ad-hoc and recurring meetings, set agendas, engage stakeholders, and prepare teams

• Lead cross-functional teams towards shared goals, deadlines, and deliverables

• Conduct in-depth client discovery sessions and offer customized solutions

• Work with internal teams to create action plans that address client challenges

• Anticipate challenges and devise proactive resolution strategies

• Analyze operational and sales data to uncover trends and areas for improvement

• Create and maintain dashboards and reports that track performance metrics

• Present insights to stakeholders and implement data-driven decisions that enhance efficiency, business impact, and client satisfaction

⛳️ Requirements

• Proven experience in Sales Operations, Marketing Operations, or Revenue Operations roles

• Background as an administrator for Salesforce and HubSpot

• Proficient with custom objects, building workflows/flows, creating validation rules, and generating reports

• Strong business analytical capabilities

• Experience with Tableau, Looker, or other BI tools

• Ability to create quick proofs of concept

• Skill in evaluating operational maturity and suggesting suitable build complexity

• Understanding of CRM-native functionalities and build-versus-buy decisions

• Awareness of AI applications in go-to-market and revenue operations strategies

• Demonstrated capability to drive cross-functional initiatives without direct reporting authority

• Skilled in coordinating contributions and securing stakeholder buy-in

• Competence in conducting thorough client discovery sessions

• Expertise in articulating client issues clearly

• Ability to foresee client needs and proactively address challenges

• Responsible for outcomes and ensuring quality assurance of technical builds

• Proficient in running effective meetings, setting agendas, engaging stakeholders, and planning next steps

• U.S. visa sponsorship or transfer is not available

• Brazilian residents must be outside the United States to be considered for full-time contractor positions

🏝️ Benefits

• Commission available

• Bonus opportunities

• Flexible remote work arrangement

• Full-time contractor option for Brazilian residents outside the United States