Senior Resource Manager

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Manage daily resource allocation across various client portfolios alongside Delivery and Creative/Strategy leads.

• Conduct global portfolio resourcing meetings, facilitate discussions on capacity, and address any conflicts that arise.

• Oversee cross-regional resource distribution ensuring equitable workload management.

• Track utilization, availability, and forecasting data to spot trends, identify gaps, and assess risks.

• Assist in preparing business cases for new hires or long-term contractor engagements.

• Supervise the onboarding, contract extensions, and offboarding processes for contingent workers.

• Ensure that freelancer engagement aligns with commercial objectives and hiring policies.

• Guarantee compliance with IR35 regulations and TMP vendor management standards.

• Monitor and report on contractor expenditure and usage trends to Delivery and Finance teams.

• Maintain high data quality standards in Kantata and related systems.

• Enhance forecasting and time-tracking practices in collaboration with Business Systems & Data and Finance departments.

• Promote the use of tools, processes, and reporting dashboards.

• Contribute to tmp’s Workforce Operations model through initiatives like offshoring, specialized resourcing, and flexible capacity strategies.

• Build and nurture relationships with stakeholders in Delivery, Client Services, Creative, Strategy, and Finance.

• Provide coaching and mentorship to colleagues on consistent resourcing methodologies.

• Encourage collaboration across regions to foster a cohesive global resourcing culture.

⛳️ Requirements

• 3-5+ years of experience in resourcing, workforce planning, or operations in marketing, digital, or professional services sectors.

• Comprehensive understanding of project delivery cycles in creative or B2B marketing environments.

• Proficient in tools such as Kantata/Mavenlink, Float, 10kft, Smartsheet, and Excel.

• Strong commercial acumen, effectively balancing financial efficiency with operational and resourcing excellence.

• Demonstrated ability to communicate clearly and manage stakeholders at senior levels.

• Comfortable working within a complex, matrixed, global framework.

• Familiarity with agency resourcing and the strategic use of contractors.

• Capability to navigate complex or evolving scenarios.

• Excellent organizational skills, proactive follow-through, and the ability to anticipate challenges.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Pre-tax flexible spending account (FSA) for healthcare, dependent care, and transit expenses.

• 4% 401(k) contribution with no vesting period.

• Generous paid time off; a minimum of 20 days is recommended.

• Sick leave provided (15 days annually).

• Holiday shutdown from December 26th to 29th.

• Parental leave: primary caregivers receive 12 weeks of full pay followed by 12 weeks at 50% pay; secondary caregivers are entitled to 12 weeks of full pay.

• Access to the Unmind well-being platform, which includes therapists and coaches.

• Employer-funded life, AD&D, and disability insurance.

• Company-sponsored retreats, including local office events and international trips.