Senior Research Manager

This is a fully remote position, open to applicants in California, +22 more states.

📋 Description

• Take ownership of the research associated with a portfolio of client accounts.

• Conduct tailored quantitative studies and oversee multiple projects simultaneously with minimal supervision.

• Develop client relationships that lead to contract renewals and additional work opportunities.

• Collaborate with Research Directors, Account Executives, and Research Operations team members.

• Mentor Research Managers and Research Associates on professional standards, service quality, and effective use of AI.

• Cultivate everyday client relationships, aiming for near-autonomous leadership of at least one client account.

• Manage moderate-complexity client discussions without escalating issues.

• Identify opportunities for expansion and research bank contributions and communicate them to Directors or Account Executives.

• Provide research insights for proposals and pitches.

• Oversee projects throughout their entire lifecycle, from initial preparation to post-delivery documentation.

• Utilize methodological expertise for survey design, analysis, and narrative development.

• Produce nearly client-ready first drafts and utilize project checklists at every stage of the process.

• Leverage Morning Consult’s data ecosystem to deliver consultative insights.

• Anticipate delivery and client-related risks, recommending mitigation strategies.

• Adjust project priorities in response to compressed timelines or changes in scope.

• Conduct independent touchpoints with Research Operations and Sales.

• Provide direct, constructive coaching and involve junior team members in skill development.

• Integrate AI into more complex research tasks and critically evaluate AI-generated outputs.

• Evaluate processes, suggest enhancements, and document and share effective practices.

• Execute additional tasks as assigned by the Company.

⛳️ Requirements

• Over 5 years of experience in designing and analyzing custom quantitative survey research.

• Proven ability to manage complex projects from design through to client-ready deliverables with minimal oversight.

• Experience in managing client relationships and building trust over time.

• Strong methodological expertise.

• Excellent prioritization and project management skills across multiple concurrent projects.

• Clear and persuasive written and verbal communication abilities.

• Skill in transforming findings into a compelling narrative.

• Exceptional attention to detail and high technical standards.

• Experience or interest in coaching and developing team members.

• Comfort with ambiguity and change, along with a willingness to explore new working methods.

• Practical experience using AI tools in research or analytical tasks, with sound judgment in assessing outputs.

• Openness to feedback, a commitment to learning, and a desire for personal growth.

• Must be authorized to work in the United States for any employer.

• Must confirm residence in one of the specified hiring states.

🏝️ Benefits

• Additional variable compensation.

• Equity grant.

• Catered lunch provided on Tuesdays, Wednesdays, and Thursdays for office employees.

• Access to a beverage fridge and spontaneous after-work happy hours.

• Offices located near public transportation.

• Reasonable accommodations available for qualified individuals.