Senior Property Manager – Commercial Property Exp

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Supervise, train, and lead the Assistant Property Manager along with other property management personnel.

• Establish accountability for maintenance tasks, tenant relations, leasing activities, inspections, vendor management, open items, and completion timelines.

• Oversee residential and commercial maintenance from the initial report through to verified completion.

• Select, schedule, price, supervise, and document vendor work, ensuring quality control and tenant coordination.

• Manage lease administration, including lease records, critical dates, renewals, options, rent increases, expirations, notices, and material obligations.

• Verify and maintain recurring tenant charges in Propertyware, including base rent, CAM, property tax, insurance, and recoverable expenses.

• Collaborate with the Controller to guarantee accurate and timely implementation of tenant charges.

• Monitor compliance with tenant and landlord leases, addressing exceptions until resolution.

• Maintain a proactive property management calendar.

• Review, approve, and authorize payments for property-level bills and vendor invoices.

• Confirm work authorizations, completion, pricing, property allocation, and coordinate reconciliation with the Controller.

• Manage tenant communications, escalations, complaints, notices, leasing, renewals, AIR forms, DocuSign processes, move-ins, move-outs, delinquency coordination, and operational rent roll information.

• Oversee inspections, backflow testing, fire protection testing, local licenses, affordable housing requirements, insurance claims, property tax valuation reviews, capital improvements, repairs, construction, and compliance issues.

• Assist with CAM reconciliations by interpreting lease terms, recoverability, allocations, property operations, and supporting documentation.

• Maintain comprehensive and up-to-date property records in Dropbox and Propertyware.

⛳️ Requirements

• Over 3 years of experience in property management, handling both residential and commercial properties.

• Demonstrated experience in overseeing daily property operations and managing multiple properties or a portfolio.

• A minimum of 2 years of experience in supervising, training, and managing property management personnel.

• Strong understanding of lease administration, tenant relations, maintenance coordination, vendor management, and property compliance.

• Experience with U.S.-based properties, tenants, vendors, and clients is highly desirable.

• Proficiency in Propertyware or similar property management software.

• Familiarity with Dropbox, DocuSign, and other property management tools is an advantage.

• Strong knowledge of lease terms, renewals, critical dates, tenant charges, CAM, and compliance obligations.

• Experience in reviewing vendor invoices, property expenses, and maintenance costs, with a keen eye for financial accuracy.

• Excellent organizational and time-management abilities.

• Highly proactive, detail-oriented, and solution-driven, with a strong commitment to following through on open items.

• Ability to use independent judgment and take ownership with minimal supervision.

• Strong proficiency in English, both written and verbal.

• Previous experience as an Executive Assistant is a plus.

• Proficiency in Spanish is advantageous.

• Experience supporting U.S.-based executives, property owners, or real estate professionals is favorable.

🏝️ Benefits

• Flexible remote property management systems and location independence.

• Efficient back-office operations and expert support.

• Remote/virtual work setup.