Senior Project Manager, Salesforce

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate sprint and release cycles, which include planning, grooming, demonstrations, retrospectives, and release coordination.

• Keep progress on track and remove any obstacles for the team.

• Ensure the team adheres to their commitments.

• Monitor team workload, roles, and actual capacity.

• Leverage visibility into workload to optimize capacity and manage new requests as necessary.

• Act as the primary contact for a designated set of stakeholder requests.

• Comprehend stakeholder requirements and the underlying motivations.

• Convert requests into actionable specifications for engineers and analysts.

• Report on project delivery, including completed tasks, delays, reasons behind them, and key trends.

• Oversee the Salesforce platform that supports the sales team.

• Assist in enhancing existing processes and implementing new ones.

• Aid in transitioning the Customer Success Management team and post-sales procedures onto Salesforce.

⛳️ Requirements

• Over 3 years of experience in project or delivery management within a technical product or platform team.

• Genuine ownership of a backlog instead of simple task administration.

• Strong understanding of sprint and release methodologies.

• Proven experience in conducting planning and grooming sessions.

• Capability to transform stakeholder requests into precise requirements.

• Skill in identifying a request from its underlying issue.

• Proficiency in writing requirements that need minimal clarification.

• Ability to assertively push back on senior stakeholders and communicate trade-offs.

• Well-structured written communication skills in English.

• Preference for asynchronous work methods, including written updates, recorded walkthroughs, and shared documentation.

• Experience with Salesforce is highly advantageous.

• Familiarity with Salesforce custom objects, flows, or validation rules is beneficial.

• Experience as a Salesforce business analyst is a considerable asset.

• Understanding of sales processes and tools such as CPQ, lead routing, sales enablement, and revenue reporting.

🏝️ Benefits

• Remote-first, trust-based culture with no mandatory office days or attendance monitoring.

• Flexible working hours without a strict 9-to-5 timetable.

• Holiday on your birthday.

• 10 personal days off each year.

• Seven sick days without the need for paperwork.

• Additional time off during the Christmas and New Year period.

• Opportunities for role-specific learning and covered attendance at professional events.

• Financial bonuses for marriage and the birth of a child.

• Fully funded team offsites multiple times each year.

• Provision of necessary tools and hardware for the role.

• Commitment to equal opportunity and an inclusive workplace.

• Offices or coworking spaces available in select locations.