Senior Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead large-scale, intricate, and highly tailored customer implementations across Coursedog's product offerings.

• Take ownership of the complete project planning and execution process, including project strategy, detailed plans, timeline and resource forecasting, as well as risk management.

• Facilitate training for administrators and end-users on a large scale, ensuring sustainable adoption within institutions.

• Provide mentorship and coaching to project coordinators and project managers.

• Guide cross-functional discussions aimed at process enhancements and building team capabilities.

• Collaborate with Product, Engineering, and Data teams to address technical integration challenges.

• Contribute to strategic product recommendations and foster improvements driven by implementation insights.

• Act as a thought leader and subject matter expert in implementation methodologies.

• Design and enhance implementation processes while establishing best practices.

• Utilize AI capabilities in project management and evaluate client use cases.

• Strengthen long-term client relationships by comprehending strategic business needs and positioning solutions for ongoing value and retention.

⛳️ Requirements

• 4-6+ years of experience leading software or SaaS system implementations.

• Demonstrated proficiency in higher education institutions or ed-tech organizations.

• Proven experience managing large-scale, complex projects with minimal oversight.

• Advanced knowledge of project management and implementation methodologies.

• Strategic decision-making skills and the ability to adapt methods to align with project contexts.

• Capability to identify, communicate, and mitigate complex project risks, issues, and dependencies.

• Strong forecasting and resource management skills.

• Strategic and consultative problem-solving abilities with sound judgment.

• Ability to influence across various organizational boundaries.

• Experience in shaping product and operations strategy.

• Strong experience in mentorship and team development.

• Clear and effective verbal and written communication across technical, product, business, and executive settings.

• Advanced proficiency with Notion, Rocketlane, and Salesforce.

• Comfort in utilizing data systems, integrations, and advanced forecasting tools.

• Familiarity with AI and automation in project management.

• Ability to test and continually enhance workflows.

🏝️ Benefits

• Healthcare, dental, and vision coverage.

• Company contribution towards medical, dental, and vision premiums.

• Spring Health mental health support.

• XP Health vision benefits.

• Carrot Fertility family planning support.

• One Medical primary care.

• Health Savings Account (HSA).

• Flexible Spending Account (FSA).

• Safe Harbor 401(k) plan from the first day of employment.

• 4% employer match on total compensation for employees contributing to a tax-advantaged retirement account.

• Unlimited Paid Time Off.

• Remote-first work with flexibility in location and working style.

• Equity grants available for all employees.

• Equity grants are reviewed and adjusted with promotions.

• Up to 12 weeks of fully paid parental leave.