Senior Project Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the technical onboarding and implementation of new client environments.

• Design, implement, and document secure technical solutions for client infrastructures.

• Create and execute technical work plans, implementation strategies, and client transition approaches.

• Construct and configure cloud SaaS solutions, virtual servers, networking hardware, desktops, laptops, and various business technologies.

• Conduct assessments of cloud, infrastructure, security, and technology and offer recommendations.

• Deliver projects related to infrastructure, cloud, networking, cybersecurity, and applications.

• Proactively identify project risks, technical dependencies, and obstacles.

• Communicate project updates regarding technical strategy, progress, adjustments, risks, and next steps.

• Engage in client-facing meetings, technical discovery sessions, project reviews, and implementation discussions.

• Address client inquiries and provide technical guidance throughout onboarding and project lifecycles.

• Act as a technical escalation point and subject matter expert for engineers and clients.

• Diagnose and resolve complex technical implementation challenges.

• Investigate, assess, design, and test technologies that support client goals and technology strategy.

• Enhance implementation efficiency and scalability through automation, scripting, documentation, and tool usage.

• Generate and maintain technical documentation, project records, procedures, and information about client environments.

• Provide cross-training, coaching, mentoring, and skill development for Project Engineers, Systems Engineers, and interns.

• Adhere to technical standards, security protocols, documentation expectations, and change-control procedures.

• Perform additional duties and responsibilities as assigned by the manager.

⛳️ Requirements

• 3–5 years of relevant IT experience in desktop support, systems engineering, systems administration, infrastructure engineering, or project engineering.

• Proven experience leading or contributing to technical implementations, infrastructure projects, client migrations, or onboarding initiatives for new clients.

• Strong background in end-user and desktop support with Microsoft Windows, Microsoft Office, desktops, laptops, mobile devices, and home or remote-office networking.

• Experience with implementing and supporting Microsoft 365, including Exchange Online, SharePoint Online, OneDrive, Microsoft Intune, Conditional Access, and Microsoft Entra ID.

• Familiarity with cloud-based platforms and collaboration technologies such as Microsoft Azure, Box, Dropbox, or similar solutions.

• Advanced understanding of Microsoft Windows Server, Active Directory, Microsoft Entra ID, Group Policy, identity management, and email-flow troubleshooting.

• Knowledge of Microsoft 365 and Microsoft Azure licensing.

• Experience with enterprise networking equipment, including Palo Alto or Cisco firewalls, Cisco switches, and Cisco, Meraki, or Ubiquiti wireless access points.

• Strong comprehension of TCP/IP, LAN, DMZ, WAN, DHCP, DNS, routing protocols, switching, and firewalls.

• Experience with implementing and supporting cybersecurity and email-security products such as Mimecast, Sophos, Symantec, Proofpoint, or comparable technologies.

• Proficiency in using Microsoft PowerShell, Microsoft Graph API, or similar tools to automate Microsoft 365 administration and implementation tasks.

• Ability to evaluate technical environments, identify risks or gaps, and suggest practical solutions.

• Capacity to create and execute technical project plans while managing multiple priorities and deadlines.

• Excellent written and verbal communication skills.

• Strong organizational skills and meticulous attention to detail.

• Ability to work effectively and independently in a remote setting while maintaining collaboration.

• Availability to work during Eastern Time business hours.

• Capability to juggle multiple projects and priorities in a rapidly evolving, fast-paced environment.

• Experience in a Managed Service Provider environment is a plus.

• Background in supporting financial services, hedge funds, investment management, or alternative investment clients is a plus.

• Familiarity with Bloomberg, Thomson Reuters, FactSet, and Capital IQ is desirable.

• Experience in designing or supporting public-cloud environments is advantageous.

• A bachelor's degree in information technology, computer science, engineering, or a related field is preferred; equivalent professional experience will also be considered.

• Experience as a technical lead, escalation point, or mentor is desirable.

• Strong client-service orientation, analytical and troubleshooting skills, goal-oriented mindset, ownership, proactive communication, documentation, process improvement, knowledge sharing, and ongoing technical development.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Attractive perks.

• Opportunities for professional and career development.

• Continued opportunities for professional, technical, and leadership growth.