Senior Programs Manager

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Oversee the customer experience while formulating strategic direction and plans for the expansion of customer accounts.

• Spearhead the creation of effective growth strategies.

• Propel new account growth through the development of innovative solutions.

• Ensure adherence to contractual obligations and fulfillment of customer commitments.

• Manage capital expenditure and asset deployment initiatives.

• Oversee account-driven projects, including accounts receivable collections, working capital management, and Days Sales Outstanding (DSO).

• Guarantee that annual profit, efficiency, and quality targets are met at each client engagement.

• Ensure that Key Performance Indicators (KPIs) are meaningful, aligned, and regularly achieved.

• Maintain a Lean culture and advocate for continuous process improvement.

• Foster a diverse workplace environment.

• Set goals, plans, and relevant metrics.

• Monitor progress and address challenges to meet program objectives.

• Work Monday to Friday, from 8:00 AM to 5:00 PM on the first shift.

• Travel domestically by road, rail, and air as required.

⛳️ Requirements

• A minimum of 5 years of experience in project management.

• Demonstrated knowledge and experience in the logistics industry and supply chain management.

• Willingness to travel up to 75% of the time.

• Must have a REAL ID-compliant driver's license or passport.

• Knowledge of and ability to comply with TSA security protocols.

• Capability to travel domestically by road, rail, and air as necessary.

• Bachelor’s degree, MBA, or advanced degree in a relevant field is preferred.

• Six Sigma, Kaizen, or other process improvement certifications are preferred.

• Advanced knowledge of vertical supply chain management is preferred.

• Ability to comprehend and communicate technical concepts, negotiate trade-offs, and assess new ideas with technical team members.

• Capacity to generate insightful, value-added, and actionable analyses with thorough explanations.

• Skill in producing clear, comprehensive, and accurate interpretations.

• Proven track record of delivering results and prioritizing tasks in a fast-paced, dynamic setting.

• Conditional job offers may necessitate passing a pre-employment drug screening.

🏝️ Benefits

• Comprehensive health insurance (medical, dental, and vision).

• 401(k) retirement plan.

• Life insurance coverage.

• Disability insurance.

• Support to help you excel in your work.

• Resources available to help you develop your career.