Manager, Health Informatics – Mid-Atlantic

This is a fully remote position, open to applicants in New Jersey, +2 more states.

📋 Description

• Collaborate with health-system stakeholders and cross-functional GSK teams to ensure approved HIT resources meet customer requirements, clinical workflows, and technology settings.

• Evaluate customer workflows, EHR readiness, data insights, and operational challenges to pinpoint compliant opportunities for enhancing patient identification, care delivery, coordination, and efficiency.

• Provide education to customers on approved EHR-enabled, digital patient identification, and measurement resources while assisting in their assessment.

• Contribute HIT expertise to account planning and customer engagement initiatives.

• Share relevant insights, risks, opportunities, and trends in health IT with internal partners.

• Act as a subject matter expert in HIT across Market Access and other GSK business units.

• Coordinate customer support and offer field input on scalable tools and resources.

• Ensure customers maintain ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions.

• Operate within GSK policies and adhere to applicable Legal and Compliance requirements.

⛳️ Requirements

• Bachelor’s degree.

• At least 3 years of experience in the healthcare or pharmaceutical industry.

• Minimum of 2 years in health informatics or EHR-related roles within a hospital, physician practice, or similar patient-care environment.

• Familiarity with inpatient or ambulatory clinical workflows, care coordination, and health information technology.

• Hands-on experience with a major EHR platform such as Athenahealth, Epic, Oracle Health/Cerner, Meditech, OncoEMR, or iKnowMed.

• Customer-facing experience in assessing needs and collaborating across teams.

• Practical knowledge of EHR products, clinical decision support, patient identification, order sets, care pathways, reporting tools, and health-system governance.

• Experience in supporting health systems, IDNs, academic medical centers, community oncology practices, or large provider organizations.

• Expertise in Oncology, Respiratory, Infectious Diseases, or other relevant therapeutic areas.

• Background in supporting product launches, EHR optimization, clinical workflow redesign, population health, or digital health initiatives.

• Proficiency with various EHR platforms and associated reporting or population health tools.

• Understanding of healthcare quality measures, value-based care, interoperability, and digital health technologies.

• Experience in project and change management, including EHR adoption, workflow readiness, and end-user enablement.

• Certification from Epic or other major EHR vendors, CPHIMS, RHIA, RHIT, or similar relevant certification.

• Excellent organizational, written, verbal, and presentation skills, with the capability to convey technical and workflow concepts to diverse audiences.

🏝️ Benefits

• Annual bonus.

• Opportunity to participate in a share-based long-term incentive program.

• Health care and other insurance benefits for employees and their families.

• Retirement benefits.

• Paid holidays.

• Vacation time.

• Paid caregiver/parental and medical leave.