Manager, Health Informatics

This is a fully remote position, open to applicants in New York, +5 more states.

📋 Description

• Assist in strategic initiatives by leveraging health information technology to enhance care delivery in GSK's key therapeutic areas.

• Collaborate with health systems and various GSK teams to ensure alignment of approved HIT capabilities with customer requirements, clinical workflows, and technological environments.

• Convert insights from customers and healthcare data into actionable opportunities for improving patient identification, clinical workflows, care coordination, and operational effectiveness.

• Provide education to customers and facilitate the assessment of approved EHR-enabled tools and resources.

• Evaluate customer workflows, EHR readiness, data insights, and operational challenges.

• Contribute expert HIT knowledge to account planning and customer engagement efforts.

• Communicate pertinent insights, risks, opportunities, and health IT trends to internal stakeholders.

• Act as a HIT subject matter expert across Market Access and other GSK business units.

• Coordinate customer support and offer field insights on scalable tools and resources.

• Ensure that customers maintain ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions.

• Operate in accordance with GSK policies and relevant Legal and Compliance requirements.

⛳️ Requirements

• Bachelor's degree.

• At least 3 years of experience in the healthcare or pharmaceutical industry.

• Minimum 2 years of experience in health informatics or EHR-related positions within a hospital, physician practice, or other patient care settings.

• Familiarity with inpatient or ambulatory clinical workflows, care coordination, and health information technology.

• Proficient in the front-end use of major EHR platforms such as Athenahealth, Epic, Oracle Health/Cerner, Meditech, OncoEMR, or iKnowMed.

• Experience in customer-facing roles assessing needs and collaborating across teams.

• Practical knowledge of EHR products, clinical decision support, patient identification, order sets, care pathways, reporting tools, and health system governance.

• Background in supporting health systems, IDNs, academic medical centers, community oncology practices, or large provider organizations.

• Experience in Oncology, Respiratory, Infectious Diseases, or other pertinent therapeutic areas.

• Involvement in product launches, EHR optimization, clinical workflow redesign, population health, or digital health initiatives.

• Experience with various EHR platforms and associated reporting or population health tools.

• Understanding of healthcare quality measures, value-based care, interoperability, and digital health technologies.

• Project and change management experience, particularly in EHR adoption, workflow readiness, and end-user enablement.

• Certification from Epic or other major EHR vendors, CPHIMS, RHIA, RHIT, or other relevant credentials.

• Advanced degree in health informatics, clinical informatics, or a related discipline.

• Excellent organizational, written, verbal, and presentation skills, with the capability to convey technical and workflow concepts to diverse audiences.

🏝️ Benefits

• Annual bonus.

• Eligibility to join a share-based long-term incentive program.

• Health care and additional insurance benefits for employees and their families.

• Retirement benefits.

• Paid holidays.

• Vacation time.

• Paid caregiver/parental and medical leave.

• Comprehensive benefits program.