Senior Program/Project Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Manage an intricate, multi-faceted program from start to finish in collaboration with an external client.

• Implement program controls and monitor milestones across various projects.

• Actively identify and address program-level risks and challenges.

• Set up technical, architectural, and delivery governance structures.

• Drive stakeholder engagement, ranging from C-suite executives to delivery teams and clients.

• Guarantee the realization of benefits by ensuring deliverables meet planned outcomes and quality benchmarks.

• Take ownership of the program roadmap, controls, cadence, KPIs/OKRs, and standardized reporting/compliance.

• Coordinate project managers, vendors, and client teams across different workstreams, schedules, resources, and interdependencies.

• Oversee personnel, budgets, technological resources, program ROI, and outcomes.

• Maintain centralized risk registers and develop contingency plans.

• Provide clear updates suitable for executive review.

• Customize communications for executives and delivery teams.

• Facilitate change control processes to keep teams aligned and engaged.

• Standardize and implement processes and templates.

• Lead intricate programs from design to execution by utilizing process engineering and continuous improvement methodologies.

• Address scope changes, delays, resource conflicts, and stakeholder disagreements.

⛳️ Requirements

• Over 10 years of program management experience.

• Proven experience overseeing multi-stream projects with globally distributed teams, including teams of over 50 members and multiple project managers.

• Bachelor’s degree in business, management, or a related discipline.

• PMP certification is required.

• A Master’s degree and relevant certifications are preferred.

• Capability to create WBS/dependency maps and standardize processes.

• Experience in maintaining program charters, risk logs, and other essential documentation.

• Proficient in MS Project, Jira, SharePoint, Excel, and a PPM tool like Mavenlink/Kantata.

• Ability to develop dashboards and status reports.

• Experience in aligning roadmaps with contractual/business objectives and facilitating benefits realization.

• Familiarity with proactive RAID management, PMI-style risk frameworks, and contingency planning.

• Excellent executive communication skills, RACI knowledge, conflict resolution capabilities, and high emotional intelligence leadership across distributed teams.

• Demonstrated experience in managing program budgets, expenditures, cost adjustments, and complex financial models involving Fixed Price, T&M, milestone-based payments, revenue recognition, fixed monthly fees, and expense recovery.

• Experience in budget ownership and resource planning and leading change control initiatives.

• Strong attention to detail is essential.

• Familiarity with application modernization is preferred; exposure to IBM i modernization is a plus.

• Experience with hybrid Agile-Waterfall methodologies in large-scale programs.

• Proficient in developing governance frameworks, including steering committees or compliance processes.

• Strong negotiation skills are required.

• Experience working with C-Suite stakeholders.

• Ability to tackle unexpected challenges with innovative and structured solutions.

• Capability to develop and implement process engineering and continuous improvement practices.

🏝️ Benefits

• Excellent work-life balance.

• Flexible working hours.

• Option to work from home or at one of Fresche Solutions’ offices.

• Freedom to work from anywhere within North America.