Senior Program Manager, Enterprise Technology – AI

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of comprehensive program management for significant, high-visibility Enterprise Technology, AI & Data projects, which includes defining scope, developing roadmaps, managing dependencies, planning resources, tracking execution, and overseeing change management.

• Spearhead enterprise applications and operational transformation initiatives that enhance business processes, boost scalability, and minimize friction for internal teams.

• Collaborate with business and technical stakeholders to clarify objectives, establish success metrics, assess trade-offs, and convert strategy into actionable plans.

• Facilitate operating rhythms across various programs, which encompasses status reporting, RAID management, milestone evaluations, and communications suitable for executive audiences.

• Proactively identify program risks, gaps, and blockers; propose practical solutions and facilitate timely decision-making with stakeholders and senior leaders.

• Enhance program delivery through improved governance, documentation, planning practices, and cross-functional collaboration.

• Assist in the adoption of AI-driven workflows and automation opportunities that boost productivity across enterprise systems and operations.

• Foster a high-trust, async-first culture by exemplifying GitLab values, ensuring clear communication, and promoting effective remote collaboration practices.

⛳️ Requirements

• Over 7 years of program management experience, showcasing a proven track record in delivering cross-functional Enterprise Technology, AI & Data initiatives.

• Proven ability to simplify complex processes and develop structured approaches to navigate ambiguous challenges.

• Experience in influencing without authority, establishing trust with senior stakeholders, and driving alignment across various functions, including Finance, Legal, Sales, and Product.

• Comfortable operating at both strategic and detailed levels, seamlessly transitioning between executive communication and hands-on program execution as necessary.

• Excellent written and verbal communication abilities, with experience in presenting program status, risks, and recommendations to ETA leadership and executive audiences.

• Familiarity with Enterprise Tech domains such as business systems, data, AI, security, infrastructure, or enterprise architecture, with depth in one or more areas preferred.

• Experience leading or actively participating in an Architecture Review Board, technical governance forum, or similar design/decision review process is highly desirable.

• Proficient in program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus.

• Experience in a remote, globally distributed environment with a focus on async collaboration and thorough documentation.

🏝️ Benefits

• Benefits designed to support your health, finances, and overall well-being.

• Flexible Paid Time Off.

• Team Member Resource Groups.

• Equity Compensation & Employee Stock Purchase Plan.

• Growth and Development Fund.

• Parental Leave.