Senior Program Analyst, VA/DHA

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Leverage VA and/or DHA customer-process expertise to guide program teams on customer priorities, expectations, and operational context.

• Interpret customer requirements between operations and technical delivery, ensuring alignment with customer intentions.

• Enhance feedback mechanisms and highlight program challenges to program and technical leaders.

• Assist in the creation of deliverables, work plans, and program outputs.

• Aid in customer communications as directed by program leadership.

• Contribute to the planning, monitoring, risk and issue identification, program reporting, compliance oversight, and quality of deliverables.

• Collaborate with program and technical leaders to synchronize contributions.

• Offer expertise to research and development and solution design initiatives.

• Recognize opportunities for process and quality enhancements and escalate them to program leadership.

⛳️ Requirements

• Bachelor's degree in a relevant field, or equivalent experience.

• 5-10 years of professional experience providing support for Department of Veterans Affairs and/or Defense Health Agency programs in operations, program support, analysis, or a similar delivery role.

• Extensive, demonstrable knowledge of VA and/or DHA customer processes and operational environment.

• Familiarity with the Disability evaluation and determination process, as well as the Veteran benefits and adjudication process.

• Proficient understanding of program or project management adequate to assist in planning, tracking, and delivery activities.

• Technical proficiency sufficient to engage effectively with technical and engineering teams.

• Strong teamwork abilities and capacity to work closely with program leadership.

• Excellent written and verbal communication skills, maintaining professionalism.

• Capability to obtain and uphold a federal Public Trust or higher.

• Preferred: Established professional relationships within VA and/or DHA program offices and stakeholders.

• Preferred: Previous contractor-side experience executing on VA and/or DHA contract vehicles.

• Preferred: Experience in contributing to capture, proposals, or R&D in a federal health context.

• Preferred: Familiarity with program pricing, project controls, or delivery performance metrics.

• Preferred: Active federal clearance or previous VA/DHA credentialing.

• Preferred: Expertise in the Tricare Managed Care Program.

🏝️ Benefits

• Remote work position.

• Reasonable accommodations for individuals with disabilities.

• Equal employment opportunity protections.